Endpoint Protection

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  • 1.  Is there any option to make bootable disk forcomputer scan in SEP

    Posted May 24, 2013 08:20 AM

    As I am aware that there is some facilities in Quick Heal Antivirus that we can make bootable disk to scan computer, so can we have same utility in SEP?



  • 2.  RE: Is there any option to make bootable disk forcomputer scan in SEP

    Posted May 24, 2013 08:26 AM

    yes you can create

    How To Use the Symantec Endpoint Recovery Tool with the Latest Virus Definitions

    Article:TECH131732  |  Created: 2010-01-15  |  Updated: 2012-06-25  |  Article URL http://www.symantec.com/docs/TECH131732

    How to make the Symantec Endpoint Recovery Tool boot from a USB memory stick

    http://www.symantec.com/business/support/index?page=content&id=TECH131578

    Does Symantec Endpoint Protection scan the boot sector of USB drives?

    http://www.symantec.com/business/support/index?page=content&id=HOWTO77612

    Edit

    Look this discussion

    https://www-secure.symantec.com/connect/forums/create-virus-scan-bootable-cd#comment-7803551



  • 3.  RE: Is there any option to make bootable disk forcomputer scan in SEP

    Trusted Advisor
    Posted May 24, 2013 08:38 AM

    Hello,

    The Symantec Endpoint Recovery Tool (SERT) is a bootable CD that can scan and remove malware from an infected computer. SERT is useful in situations where computers are too heavily infected for the Symantec Endpoint Protection client installed upon them to clean effectively. It is also necessary against specific threats which have the ability to completely hide from Windows, or that have techniques that manipulate Windows into protecting the malicious process against Symantec Endpoint Protection's scanning and remediation components.

    Symantec Technical Support can provide guidance on when it is recommended to use SERT.

    Check these Articles:

    Symantec Endpoint Recovery Tool (SERT)

    https://www-secure.symantec.com/connect/articles/symantec-endpoint-recovery-tool-sert

    VIDEO - Symantec Endpoint Recovery Tool (SERT)

    https://www-secure.symantec.com/connect/videos/sym...

    How to make the Symantec Endpoint Recovery Tool boot from a USB memory stick

    http://www.symantec.com/docs/TECH131578

    How To Use the Symantec Endpoint Recovery Tool with the Latest Virus Definitions

    http://www.symantec.com/docs/TECH131732

    Symantec Endpoint Recovery Tool (SERT) download comes as an ISO (disk image). How do I use this?

    http://www.symantec.com/docs/TECH131685

    What does the full scan from the Symantec Endpoint Recovery Tool (SERT) CD scan ?

    http://www.symantec.com/docs/TECH150491

    Hope that helps!!



  • 4.  RE: Is there any option to make bootable disk forcomputer scan in SEP

    Posted May 24, 2013 08:52 AM

    You can get the SERT tool from https://fileconnect.symantec.com using your serial number

     

    How to make the Symantec Endpoint Recovery Tool boot from a USB memory stick

    Article:TECH131578  |  Created: 2010-01-08  |  Updated: 2012-06-25  |  Article URL http://www.symantec.com/docs/TECH131578

     

    How To Use the Symantec Endpoint Recovery Tool with the Latest Virus Definitions

    Article:TECH131732  |  Created: 2010-01-15  |  Updated: 2012-06-25  |  Article URL http://www.symantec.com/docs/TECH131732

     

    How to remotely access to a system booted with Symantec Endpoint Recovery Tool

    Article:TECH164856  |  Created: 2011-07-18  |  Updated: 2012-07-28  |  Article URL http://www.symantec.com/docs/TECH164856

     



  • 5.  RE: Is there any option to make bootable disk forcomputer scan in SEP

    Broadcom Employee
    Posted May 24, 2013 10:12 AM

    Hi,

    You can download SERT using product serial number which generally starts with 'M'.

    Download it from here: https://symantec.flexnetoperations.com/control/symc/registeranonymouslicensetoken

    System Requirements documentation for the Symantec Endpoint Recovery Tool (SERT) 
     
    http://www.symantec.com/docs/TECH134882 
     
    Symantec Endpoint Recovery Tool (SERT) download comes as an ISO (disk image). How do I use this? 
     
    http://www.symantec.com/docs/TECH131685
     
    How to make the Symantec Endpoint Recovery Tool boot from a USB memory stick
     
    http://www.symantec.com/docs/TECH131578
     
    What does the full scan from the Symantec Endpoint Recovery Tool (SERT) CD scan ? 
     
    http://www.symantec.com/docs/TECH150491
     
    How To Use the Symantec Endpoint Recovery Tool with the Latest Virus Definitions
     
    http://www.symantec.com/docs/TECH131732


  • 6.  RE: Is there any option to make bootable disk forcomputer scan in SEP

    Posted May 25, 2013 01:21 AM

    Hi All,

    I mean to say can i create bootable directly from SEP Client? 



  • 7.  RE: Is there any option to make bootable disk forcomputer scan in SEP

    Posted May 25, 2013 01:25 AM

    No you can use SERT tool for create bootable disk.



  • 8.  RE: Is there any option to make bootable disk forcomputer scan in SEP

    Broadcom Employee
    Posted May 25, 2013 01:29 AM

    there is SERT tool to meet the requirement.



  • 9.  RE: Is there any option to make bootable disk forcomputer scan in SEP

    Posted May 25, 2013 08:11 AM

    No you cannot create using the SEP client.

    The SERT disc a separate bootable disc which you can use to scan systems.



  • 10.  RE: Is there any option to make bootable disk forcomputer scan in SEP

    Trusted Advisor
    Posted May 27, 2013 11:07 AM

    Hello,

    It is not possible to create a Bootable disk from Symantec Endpoint Protection client application.

    The Symantec Endpoint Recovery Tool is a bootable CD that can scan and remove malware from an infected computer.