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Is there any possiblity to exempt a mail from Virus scanning based on source IP / Any string or flag in the message / specific sender?

  • 1.  Is there any possiblity to exempt a mail from Virus scanning based on source IP / Any string or flag in the message / specific sender?

    Posted Dec 03, 2014 06:05 AM

    We are using Symantec Messaging Gateway running on 10.5.2 with a CC and scanner. We mainly use this server for Outbound. We are facing issue in delivering outbound emails when users are sending bulk mails. Mails are getting stuck in delivery queue for few mins to couple of hours and rest of the emails are delivered with delay. This issue is mainly happening when bulk emais have large attachments. We are unable to find the root cause of this issue even we worked with symantec techinicians.

    I wanted to know if there any possiblity to exempt a mail from Virus scanning based on source IP / Any string or flag in the message / specific sender? or How can we know the capacity of the server to handle the mails like how much data it can handle per hour like 8 GB or 10 Gb etc. Below are our server details.

     

    Model : 8380

    Processor Type : Intel(R) Xeon(R) CPU E5540 @ 2.53Ghz (2)

    Processor Cores : 16

    Total Memory : 8GB

    Disc : 836.62 GB



  • 2.  RE: Is there any possiblity to exempt a mail from Virus scanning based on source IP / Any string or flag in the message / specific sender?

    Broadcom Employee
    Posted Dec 05, 2014 08:57 AM

    That pretty much sounds like what you can expect from what you described. Not everyone will be able to accept your large messages all at once, and some mail servers will limit you or greylist you if you send too many large messages. The limitation is not likely to be in the Messaging Gateway, since we do little with outbound mail. This is more than likely a tarpitting feature on your recipeints' mail servers.