Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

There are currently no logon servers available to service the logon request

Updated: 21 May 2010 | 11 comments
Zachariah Haskins's picture
0 0 Votes
Login to vote

I'm sure the is a basic explination awaiting me, and I'm a bit new to this whole scene.



after loading an image on a machine, somewhere in the middle of the installation when the client needs to communicate with the server for instructions, alrtiris reports the "There are currently no logon servers available to service the logon request" error.



big problem or simple solution?



thanks in advance for your feedback.

Comments

Brad Sexton's picture
02
Oct
2008
0 Votes 0
Login to vote

i am getting this error on pushing out packages. I am starting testing Vista machines and have the Dagent installed and when i go to push a package to the vista machine i get this error (the package works fine on windows xp machines). Any thoughts?

bhawver's picture
02
Oct
2008
0 Votes 0
Login to vote

Can you provide a little more information about your environment? Are these machines in a domain? On the machines in question, if they are not, is simple file sharing enabled? If it is, you will need to ensure that it is unchecked, or disabled.



Also, if you specify a username and password that do not exist, this can cause a problem, especially if the computer name has changed due to imaging.

Brian Hawver
Systems Engineer
Yaskawa America, Inc.

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a thumbs up to useful comments, articles and downloads.

Brad Sexton's picture
02
Oct
2008
0 Votes 0
Login to vote

The machines are joined to the domain and the service account that i use to push the packages has Administrator rights to the machine. The service account pushes fine to the other machines joined to the domain that are windows xp. So that account is active and working

bhawver's picture
02
Oct
2008
0 Votes 0
Login to vote

Is the service account a domain account or local to each computer? When you specified that service account in the task, did you use the old netbios naming convention for the username or the UPN convention? What I mean is each account in AD has two names. An example is YOUR_DOMAIN\username or username@yourdomain. Try using the opposite way of what you are using currently (i.e. if you are using YOUR_DOMAIN\username, try using the UPN, username@yourdomain).



We don't use Vista here yet, so these are pretty much just suggestions, I can't really say what does or doesn't work with Vista and DS 6.9.

Brian Hawver
Systems Engineer
Yaskawa America, Inc.

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a thumbs up to useful comments, articles and downloads.

Rajavel's picture
09
Aug
2009
2 Votes -2
Login to vote

hi...i am new to network

hi...i am new to network administration..please help me over these...how to change domain\username to username@domain?

bhawver's picture
10
Aug
2009
0 Votes 0
Login to vote

Not sure what your questions is...

I guess I am not sure what your question really is.  Are you asking how to change the Domain Account in the DS console?  Or are you asking how to set the UPN in AD?

To change it in DS, click on Tools ---> Options.  Then click on the Domain Accounts tab.  This is where you will set it.

Your AD administrator would be the one that would set or change the UPN in AD.

Brian Hawver
Systems Engineer
Yaskawa America, Inc.

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a thumbs up to useful comments, articles and downloads.

Brandon's picture
02
Oct
2008
0 Votes 0
Login to vote

Vista machines are added to the domain after rdeploy has layed the image down already right? Is this through a modify settings job? Sounds like possible LANMan settings. Do you have GPO's on the domain that change those settings?

Brad Sexton's picture
02
Oct
2008
0 Votes 0
Login to vote

in the package i was using DOMAIN/username so i tried Username@domain.com and that worked. I guess Vista no longer like DOMAIN/username thanks for your help

bhawver's picture
02
Oct
2008
0 Votes 0
Login to vote

Glad I could help!

Brian Hawver
Systems Engineer
Yaskawa America, Inc.

Connect Etiquette: "Mark as Solution" those posts which resolve your problem, and give a thumbs up to useful comments, articles and downloads.

Brandon's picture
03
Oct
2008
0 Votes 0
Login to vote

quote:
Originally posted by: bradsexton

in the package i was using DOMAIN/username so i tried Username@domain.com and that worked. I guess Vista no longer like DOMAIN/username thanks for your help




Windows has never accepted DOMAIN/user for authentication. You use DOMAIN\user.

Brad Sexton's picture
05
Oct
2008
0 Votes 0
Login to vote

yeah sorry you are right i miskeyed in my message here