There are many archived items in vault store waiting to be indexed - Event 41021
I get the critical alert on Enterprise Vault Admin Console informing that there are about 500,000 archived items in vault store waiting to be indexed. This is high number. I have checked the index volumes and don't find any of them contain 'failed' status. I have checked the Eventlog. There is Event 41021 with the same description as the alert reported in the EV Admin Console. I have already tried select the "Clear Backup Mode from all Index Locations" on the server, reboot the server, ensure that the index service is started and re-run all checkings from the Admin Console. However, the number of archive items waiting to be indexed is not going down.
Please anyone help to advise me where I have to check and what I should do to reduce the number of archived items waiting to be indexed.
FYI, I have run EV 10.0.1 on Domino 8.5.2
Thanks & regards,