Endpoint Protection

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  • 1.  Threshold for number of SEP clients that can be upgraded at once

    Posted Apr 19, 2013 03:03 PM

    I have around 300 SEP clients running version 11.x that I am looking to upgrade to 12.x.  I know hardware and other items factor in, but is there a hard limit or recommended threshold for the number of clients that can be upgraded from SEPM doing a push?



  • 2.  RE: Threshold for number of SEP clients that can be upgraded at once

    Posted Apr 19, 2013 03:08 PM
    All depends on how big your network pipe is to those sites. There is no specific limit.


  • 3.  RE: Threshold for number of SEP clients that can be upgraded at once

    Trusted Advisor
    Posted Apr 19, 2013 03:20 PM

     Hello,

    Ensure that there is enough disk space to perform the upgrade. For a successful SEPM upgrade, you should have approximately three times the size of the database free. For the free space required for the SEP client, consult the System Requirements.

    Disk Space Management procedures for the Symantec Endpoint Protection Manager

    http://www.symantec.com/docs/TECH96214

    Since you are planning to upgrade or migrate to Symantec Endpoint Protection 12.1.2, please take a look at the latest how-to article created by our very own SEP content council team.

    Best practices for upgrading to Symantec Endpoint Protection 12.1.2

    http://www.symantec.com/docs/TECH163700

    Upgrading or migrating to Symantec Endpoint Protection 12.1.2100 (RU2 MP1)

    http://www.symantec.com/docs/TECH204449

    Hope that helps!!



  • 4.  RE: Threshold for number of SEP clients that can be upgraded at once

    Posted Apr 19, 2013 10:54 PM

    No such limitation. You need to set the no of concurrent deployments in the Push wizard.

     

    Push Deployment Wizard - Standalone deployment app for SEP install packages

     

    http://www.symantec.com/business/support/index?page=content&id=TECH195705



  • 5.  RE: Threshold for number of SEP clients that can be upgraded at once

    Posted Apr 20, 2013 12:09 AM

    Hi,

    Agreed with above comments,

    There is no limit, Its totly depend on your network, And you have to dicide numbers of clients you are pushing through deployments Push wizard.

     

    SEP 11.x to SEP 12.1 Upgrade process graphical overview

    https://www-secure.symantec.com/connect/articles/sep-11x-sep-121-upgrade-process-graphical-overview

    https://www-secure.symantec.com/connect/downloads/sep-11x-sep-121-upgrade-process-graphical-overview



  • 6.  RE: Threshold for number of SEP clients that can be upgraded at once

    Posted Apr 20, 2013 12:18 AM

    No, there is no limit to upgrade your systems. It's only depend on your network bandwidth.

    Better option is that you can upgrade the client on weekend and in specific limit.



  • 7.  RE: Threshold for number of SEP clients that can be upgraded at once

    Posted Apr 20, 2013 12:26 AM

    Agree with Mithun, you can ensure that enough disk space available for upgrade



  • 8.  RE: Threshold for number of SEP clients that can be upgraded at once

    Posted Apr 23, 2013 11:33 AM

    I want to agree with everyone who mentioned network bandwidth.  We recently did a push upgrade to approximately 8,000 clients over a 4 night period from 11.x to 12.1.x.  I had set up schedules so the push would only happen from 6pm to 5am and it would distribute the upgrades over 4 days.  Every day I went in and modified the schedule so it would be one less day.  On the last day I modified the schedule to say 0 days - went from 2 days to 0 days underneath the assumption that since this was the last day 0 would be fine.  There was still approximately 1,600 clients that still needed the upgrade.  As soon as I clicked ok after modifying the schedule to 0 days the SEPM's immediately began pushing out the installation package to all 1,600 clients.  The 0 days overrode my timing schedule of 6pm to 5am - basically 0 days means emergency push.  I was watching the network traffic and saw the SEPM's hit 100% utilization on their gig links so I immediately backed out the 0 and put in a 2.  But about 600 clients were still downloading the 265MB package - brought our network to a halt for 11.5 minutes due to the flood of traffic going out from the SEPM's.  Just another learning opportunity....

    In responce to your question.  I would recommend that you can upgrade your clients during the day or night between a 3 hour period.  Then have the reboot scheduled for later that night.  That should result in a single SEPM pushing out about 84GB during that 3 hour period - again you have to know the capacity of your network setup from the SEPM to the network core.  Hope this helps.



  • 9.  RE: Threshold for number of SEP clients that can be upgraded at once

    Posted Apr 23, 2013 11:40 AM

    Very helpful. Thanks a lot for sharing.