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Time Offset error

Created: 09 Oct 2008 • Updated: 21 May 2010 | 1 comment
Intasunta N.'s picture

Hello, I have to use MS-ISA collector version 4.2.3 to collect log from MS-ISA 2006 both Firewall & Web proxy log.

 

Culturely, MS-ISA raw log timestamp is GMT. So I wish to use time offset feature to ship timezone for my country (GMT +7).

 

After I try to fill up the timeoffset in MS-ISA collector bracket, I got (If I used)

  •  +7 and +07 : nothing change in Event Date column
  •  +7:00 and +07:00 : SSIM can't get log. Didn't see anything in GUI. 


So, Anyone faced this situation ? please help me. Share some idea.

Thanks.

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lukaszfr's picture

Hi,

Which SSIM release are you using?
v4.6 allows to choose one of two different dates: Logged Date and Event Date, if you are using 4.6 release try to change this setting, maybe this will help. If not, try to change query criteria, i.e. if you want to display event from last hour, set 8 hours, maybe then you will see ISA events. And also you may check timezone setting on the computer which you are running SSIM Client, as far as I know, if your computer has different timezone than SSIM or than data source, then you may experienced some difficulties during query creation.

Regards,
Antilles