Endpoint Protection

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  • 1.  Too many old virus definition on a WinXP SEP12 Client

    Posted Sep 17, 2014 12:04 PM

    Hi!

    Recently I've noted that about 3,0 GB of old Virus defs are stored in:

    SEP 12 Client.png

    I've two questions:

    1) How to safely delete the uneeded old definitions

    2) how to prevent that - in the future - will be the same issue.

    Thanks in advance

     



  • 2.  RE: Too many old virus definition on a WinXP SEP12 Client

    Posted Sep 17, 2014 12:05 PM

    Looks to be corrupted.

    Run the symhelp tool to verify:

    Troubleshooting computer issues with the Symantec Help support tool

    http://www.symantec.com/docs/HOWTO80839

    Clear them out manually, follow this:

    http://www.symantec.com/docs/HOWTO59193

    Also, you're running a very old version of 12.1, I would suggest upgrading to the latest, 12.1.4.1b



  • 3.  RE: Too many old virus definition on a WinXP SEP12 Client

    Posted Sep 17, 2014 12:07 PM

    trythis

    http://www.symantec.com/business/support/index?page=content&id=TECH141811



  • 4.  RE: Too many old virus definition on a WinXP SEP12 Client

    Posted Sep 17, 2014 01:01 PM

    Hi Brian.

    I've solved the issue simply rebboting the client.

    After reboot all old definitions were purged.

    Thanks in advance



  • 5.  RE: Too many old virus definition on a WinXP SEP12 Client

    Posted Sep 20, 2014 01:22 AM

    It's great that your problem has been fixed with restart.

    As you are running with very old version and new version 12.1 ru5 is release in English Language and avaialble in file connect which fixed the defintion issue. In this version all content converts from full definitions to delta definitions. 

    English versions of Symantec Endpoint Protection 12.1.5337.5000 (RU5) is now available 

    https://www-secure.symantec.com/connect/blogs/symantec-has-released-new-version-symantec-endpoint-protection

    Upgrading or migrating to Symantec Endpoint Protection 12.1.5

    Article:TECH224034  |  Created: 2014-08-22  |  Updated: 2014-09-19  |  Article URL http://www.symantec.com/docs/TECH224034
     

     

    Symantec™ Endpoint Protection 12.1.5 Installation and Administration Guide

    Article:DOC7698  |  Created: 2014-09-16  |  Updated: 2014-09-19  |  Article URL http://www.symantec.com/docs/DOC7698

    New fixes and features in Symantec Endpoint Protection and Network Access Control 12.1.5

    Article:TECH224706  |  Created: 2014-09-17  |  Updated: 2014-09-19  |  Article URL http://www.symantec.com/docs/TECH224706

    Symantec™ Endpoint Protection, Symantec Endpoint Protection Small Business Edition, and Symantec Network Access Control 12.1.5 Release Notes

    Article:DOC7696  |  Created: 2014-09-16  |  Updated: 2014-09-19  |  Article URL http://www.symantec.com/docs/DOC7696 

     

    New Platforms: Windows 8.1.x, Windows Server 2012 R2.x and Mac OS X 10.10

    What’s New

     As part of the upgrade to Symantec Endpoint Protection Manager (SEPM) 12.1 RU5, all content converts from full definitions to delta definitions. 

    This process is resource intensive and upgrades may take longer than expected. After this process is completed, the SEPM will use significantly less disk space

    For more details check article

    The LiveUpdate content optimization and content storage space optimization steps take a long time to complete when upgrading to Symantec Endpoint Protection Manager 12.1 RU5

    Article:TECH224055  |  Created: 2014-08-25  |  Updated: 2014-09-17  |  Article URL http://www.symantec.com/docs/TECH224055    

    Instructions for Installing SEP 12.1 RU5 Files

    The primary download is distributed into two installation files: Part1_Installation and Part 2_Tools. 

    Please download and extract both files before continuing with the software setup.