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Tool/utilities for backup admin

Created: 26 Jun 2012 • Updated: 27 Jun 2012 | 4 comments
This issue has been solved. See solution.

We are seeing lots of backup failures like 40, 24, 42 and etc. This is happening with more than one server backups. So, is there any network test tool like appcritical which i can get results without involing symantec?

And what are the tools which we can use for the backup failures. any tool which can be useful for backup admin.

Thanks!

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revaroo's picture

nbdna is useful for hostname lookups and port checking.

http://www.symantec.com/business/support/index?page=content&id=TECH125454

 

It will generate an html file. It will show you if the host you run it from has issues with any clients or servers configured in NetBackup.

Any particular issue in the network, then you need to check with your network admins. Also ensure all your NICs have the latest drivers and are configured correctly. Also ensure firewalls are not blocking ports (nbdna will tell you if they are uncontactable).

 

Stuart Green's picture

There is the nbsu tool.

Latest version here: http://www.symantec.com/docs/TECH160944

 
I draw your attention to this section:
 
-nbu_e <###> = Run only the diagnostic commands or procedures related to the NetBackup exit status.
Note:  There may be multiple -nbu_e options listed. ex. -nbu_e 25 -nbu_e 41
 
for example
 
Select the diagnostics associated with the Netbackup exit status code 41:
# ./nbsu -nbu_e 41
 
and this command:
 
Select the network group of diagnostics to run
# ./nbsu -g NET 
 
 
Review your output as this is how netbackup sees your environment.

Also, check NIC cards if they are 100Mbps FULL DUPLEX fixed at the switch and NIC. Not Auto negotiate.

Tip: Get overview/document your NBU environment. Run 'nbsu' and review the output.

• If this provides help, please vote or mark appropriate solution.

mph999's picture

"So, is there any network test tool like appcritical which i can get results without involing symantec?"

Not for free that I know of.

Why not make use of AppCritical - sure, you have to log a call and wait a bit, but in my experiences of using it for several years, it is very very very good.

Sure, we get people saying it's rubbish and is wrong - usually the same people who do not want to admit their network is rubbish.

So far, when AppCritical has said there is a problem, I have never seen it be wrong.

Martin

 

Regards,  Martin
 
Setting Logs in NetBackup:
http://www.symantec.com/docs/TECH75805
 
SOLUTION
Amaan's picture

Thanks Martin,

I appreciate all answers. But I found Martins answer better.