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Toshiba L850 encrypt wont start

Created: 28 Feb 2013 • Updated: 01 Mar 2013 | 3 comments
This issue has been solved. See solution.

I bought a new laptop Toshiba l850 which have a SATA HDD and PGP wde 10.2 cant encrypt even from the command line. When i click Start encrypt he dont pass the 0% and stays paused. Already formated drive and the same problem. Disable UEFI BIOS to CSM BIOS, same problemas. Change SATA model from AHCI to compatible and problems again. Note: if i restart at 0% bootguard appears and i can use my passphrase to continue. Can anybody help me with resolutions or troubleshooting sugestions. Thank you.

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Tom Mc's picture

Please explain what you do, what does or not result as expected, any error message(s), your PGP version, whether this is in a PGP universal managed setting, etc.

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exlibriz's picture

Already encrypt others laptops from other brands with this version of PGP without any problems.