Hi,

This is really strange problem and we have never observed. Could you please create package on CD/DVD and give it a try and still you face same problem? I hope you have added all NIC and storage controller drivers while making Ghost boot image since this is new hardware and Ghost might not have the storage controller drivers for Toshiba laptop. Please check to make sure the drivers.

Well I finally got a chance to try that today, and sure enough, booting from a Ghost CD has the same effect.  No keyboard (onboard nor external), the fan goes haywire and the computer shuts down.  This is the darndest thing!  If it wasn't 100% perfect through every other application, I would presume a hardware glitch...but there is just something about Ghost that this Toshiba hates!

Could you please send the storage controller details of Toshiba model? I tried to findout the specification of Tablet 780s but did not succeed on even Toshiba website. It show Toshiba Portege M750-X2532 Technical Specifications model is the latest one.

Hi!  Check out this link

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=SB&os=&category=&moid=2606328&rpn=PPM78U&modelFilter=&selCategory=3&selFamily=1073768662

it should show the specs you were wanting!

Have you checked the BIOS revision? You may want to see if there is an update and flsh the BIOS, if so.

Thank you,

Randy

Yep, checked that first thing, and updated to the latest back when i first had this issue.  No luck!  (latest version is 1.7)

Our final solution was to use the WinPE environment...don't know why we didn't come up with that before!  Took a few tries to get the drivers right for the NIC but after that, the DOS window within Windows PE did not cause the shutdown issue!

MelanieB
   What did you do to resolve the driver issues for the NIC?  I believe we are having the same issue with that problem on our M780 image using WinPE as well.

Thanks!

Have you added the correct NIC drivers for this model? You need to add the drivers through Ghost Boot Wizard and rebuild the Winpe boot package. Please try and let me know.

Well I think that is where my problem still is, I have already added the driver through the Boot Wizard and did a rebuild of Winpe, but still no luck.  It gets as far as me putting in a session name and when I hit ok it shows the ghosting screen but nothing else, then errors out .  I went to the Toshiba site and downloaded the latest NIC driver, but I just selected any of the 11 M780 models since our model is just a straight M780 (custom built)  Should it matter which model of the 780 I select?  It appears they are all the Intel v14.6.  Any other help would be great.

Thanks

Are you using the Vista drivers?  The version of WinPE used by Ghost relies on Vista versioned drivers, regardless of what O/S is on the target machine.

Yes, the drivers are the same for XP/Vista/7.  I have also tried both the 32bit and 64bit version not sure which one I should be using but both do not get picked up.  Inside of the 32 and 64 bit folders are 3 other folders (NDIS5x, NDIS61, NDIS62)  Should I be narrowing down the driver in these folders for the WinPE package or just simply selecting the main 32 or 64 bit folder for it to add.

So we got it working.  Some reason when we added both the 32 bit and the 64 bit folders and all sub folders to the package it took.  Not quite sure why it did that seeing as I tried each one separately.  But thanks for all the suggestions.

I am trying to create a WinPE bootable USB from Ghost Solutions 11.5 and I tried to include the drivers like you did, Ghosty, but I'm still not getting a network connection. Did you use specific drivers or did you have to include all the drivers from the NDIS5x, NDIS61 and NDIS62 folders? Does anyone know which one I need, I'm sure I don't need *all* of the files listed in those three folders.

Hi!  Yah my issue with NIC drivers in WinPE was basicaly a force of habit - it really wanted the actual 32bit windows drivers, and silly me was still thinking in DOS terms!  After loading those all was happy!