Symantec Management Platform (Notification Server)

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  • 1.  Totally Confused on Agent Installation In NS 7....

    Posted Oct 28, 2009 03:41 PM
    Ok...I'm trying to get a handle on 7 before we migrate to it and having some difficulties. I'll try to give as much detail as possible.
    • Created an OU in Active Directory name Altiris Test. Built 1 Vista machine and 1 XP machine on an ESXi 3.5 Server. Moved those 2 computers into the Altiris Test OU.
    • Created Altiris Server on same ESXi server. I'll give info on all hardware if needed, but I don't think that has anything to do with my issue.
    • Installed full Suite through Installation Manager.
    • Went into Active Directory Import and setup following rule: Import Computer resources from <actual domain name input on server> starting from ALTIRIS TEST and using the default column mappings. Import all computers on the specified schedules
    • Added schedule as needed and chose to manually run the rule (full update).
    • If I go to Manage - Organizational Views and Group, I can see the 2 computers that were brought in and the AD structure to get to them.
    • In Altiris Agent Install, I made sure the Scheduled Push to Computers was turned on and create schedule as needed. It is set to Daily and has been running for almost a week.
    • The push is Applied to Windows 2000/XP/2003/Vista/2008 Computers With No Altiris Agent Installed Target - This was the default that was already there.
    • If I go to the above mentioned filter, there are no computers in it. Also, the All Computers filter just shows the server.
    • Now...I was able to manually send the agent to the XP computer and now it is showing in the All Computers filter along with the server.
    This leads me to my post. I haven't got a clue what I'm doing wrong or missing that is stopping the scheduled push from happening or the filters from updating. Could someone give me some direction on where to go to update the filter or a check box I may be missing? If I've left out some important info, please let me know and I will do my best to post it.

    Any and all help is appreciated. Thanks in advance.

    Brian


  • 2.  RE: Totally Confused on Agent Installation In NS 7....

    Posted Oct 28, 2009 11:40 PM
    is broken or not updating properly. There is nothing wrong with the steps you have peformed. Try opening the logviewer and forcing a "full" resource membership update. See if any errors show up.


  • 3.  RE: Totally Confused on Agent Installation In NS 7....

    Posted Oct 29, 2009 10:48 AM
    I'm assuming the "full" resource membership update you are refering to is called Complete Update Schedule? I ran that and just to be sure, I ran the other 2 updates in Resource Membership Update while watching the log viewer and all ran with no errors. When the update starts I get this message in the log:

    Description: Delta collection update: 1 resource(s) have changed since last delta collection update schedule run. Updating 104 of 251 collections.

    That leads me to believe it sees it, but at the end it always says:

    Description: Resource Target Delta Update: 0 target(s) have changed.

    So...I'm not sure if I'm in the right spot since no matter what I choose to run it says "Delta". One thing I do see is everytime it starts a collection memebership update, the next entry is always "ResourceAssociationType failed to load and is ignored". I'm not sure if that is because I haven't turned something on, whether it's important or whether something is broken.

    Thanks again for the idea and any further help.


  • 4.  RE: Totally Confused on Agent Installation In NS 7....

    Posted Nov 05, 2009 12:08 AM
    What version of .net do you have installed on the server? I had similar issues with 3.5 SP1 - Needs to be only 3.5

    I remember having similar issues trying to get filters to update properly. Did you click into the filter and hit refresh/update data? - What happens when you try that?

    Cheers


  • 5.  RE: Totally Confused on Agent Installation In NS 7....

    Posted Nov 10, 2009 03:01 PM
    Built up a test NS 7 server.  Did an AD import of 2 test computer OUs.  All 55 computers from those 2 OUs show up  under manage>computers.  Under manage>filters only the NS itself shows up under the "All Computers" filter.  I was using .net 3.5 SP1, but downgraded to 3.5, and then did another full AD import of those 2 OUs, and then went to filters and did update membership, but still nothing but the NS itself is there under "all comuters"  The result of all of this is that I can't do a scheduled push of the agent to any computers, so I am really stuck.  Please help.  Thanks!


  • 6.  RE: Totally Confused on Agent Installation In NS 7....

    Posted Nov 11, 2009 07:40 AM
    .Net 3.5 SP1 is supportet as of SP2 of Platform 7.0 (kb46349).
    But SQL 2008 is not! Are you using SQL2005?

    SMP7 on SQL2008 runs, but leads to very strange behaviour. Especially with filters.

    The only filter which shows the AD-imported clients is "Windows Computers with no Altiris Agent Installed". Because all (or the most) of the others show just the "managed" clients, which means with Altiris Agent installed.




  • 7.  RE: Totally Confused on Agent Installation In NS 7....

    Posted Nov 24, 2009 06:23 PM
    Yes, I am using SQL2005.  The "Windows Computers with no Altiris Agent Installed" filter has no members...all the filters have no members.  The only place any of my computers show up is in Organizational Views, so I am absolutely at a standstill with this product.



  • 8.  RE: Totally Confused on Agent Installation In NS 7....

    Posted Nov 24, 2009 06:53 PM
    I never had much luck with that filter either..

    create a custom filter, and see if this picks up your computer resources..

    ----

    select vc.guid, vc.name
    from vcomputer vc
    where vc.[ismanaged] = '0'

    ----



  • 9.  RE: Totally Confused on Agent Installation In NS 7....

    Posted Dec 08, 2009 02:40 PM
    Using SQL2005 as well. I had given up on it, but will try the custom filter.