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  • 1.  TouchDown email sync interval

    Posted Mar 24, 2015 10:02 AM

    What is the normal sync interval for email folders between the mobile device and the mail server (desktop view)?  It seems emails I delete on my mobile device take a very long time to changes to show up on my desktop client (Outlook) and more often than not I have to manually push a sync from the mobile device.  Any way to make this more timely?



  • 2.  RE: TouchDown email sync interval

    Posted Mar 25, 2015 11:04 AM

    Hi,

    Please feel free to contact us at touchdown-support@symantec.com. I can get logs from you and that may help us find out what is happening. Thanks!