Endpoint Protection Small Business Edition

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  • 1.  Tracking Auto renewal for billing purposes

    Posted Jul 17, 2014 12:27 PM

    We have 95 Licenses of Symantec Endpoint Protection Small Business that are set to renew at various times since we bought licenses at various times. We need to be able to bill the right division when a license renews. Is there a way to link  a license or serial Number  to a particular computer after the fact, for now when we buy a license we record the SN to the computer.



  • 2.  RE: Tracking Auto renewal for billing purposes

    Posted Jul 17, 2014 12:29 PM

    There is no mechanism in place to a license # to a PC from a SEPM perspective.

    You simply get an SLF file with the license count which is then applied.



  • 3.  RE: Tracking Auto renewal for billing purposes

    Posted Jul 19, 2014 08:07 AM

    All these 95 machines report to Symanetc endpoitn protection manager?



  • 4.  RE: Tracking Auto renewal for billing purposes

    Broadcom Employee
    Posted Jul 21, 2014 02:29 PM

    Hi,

    You can send an email at license@symantec.com & request the license details, expire date etc.
     
    As Rafeeq said if they are reporting to SEPM It's easy to track down their license status.
     
    Website: http://symantec.custhelp.com
    Phone number: 1-800-721-3934
    Email: license@symantec.com

    Contact Us

    http://www.symantec.com/partners/support/contact-us.jsp

    Assistant & Information

    http://www.symantec.com/support/assistance_information.jsp
     

     



  • 5.  RE: Tracking Auto renewal for billing purposes

    Broadcom Employee
    Posted Jul 26, 2014 05:34 AM

    Hi,

    You need any more assistance?

    Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.



  • 6.  RE: Tracking Auto renewal for billing purposes

    Posted Jul 26, 2014 07:26 AM
    Hi my frnd, SEPM will assign the license in a method of first come first serve. So sepm will not assign same licence to same system every time. You can get the license details only from our licencing team. As chetan said you can call our licencing team for detail Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.