I agree...Its hard now to find training for Help Desk Soultions.

There is a training for Workflow and since the main engine behind SD 7 is Workflow, I would recommend to take that training.

 Rob is correct basic workflow will help understand and go some way to enabling the implementation of the product, but your Servicedesk or support analyst would gain no benefit, certainly not at the cost of Symantec training. 

The orginal poster is incorrect in the training that will be released for ServiceDesk 7.  There will be two roducts as a part of the ServiceDesk release from Symantec Education.  One will be e-learning and one will be instructor-lead training.
For those that already subscribe to e-learning this should be available as part of your e-learning subscription.

For those interested in instructor lead training (ILT) there will be a 5-day SErviceDesk 7 course.  How do I know the information about this?  Two reason:  as an Educational partner ITS will be delivering the 5-day course (working on scheduling or first class Nov. 1) and secondly I am member of the curriculum advisory board.

ServiceDesk 7 training was something requested heavily by both partners and customers and Symantec has changed thier mind and is delivering this course.

The course will cover using ServiceDesk, installing ServiceDesk, customing ServiceDesk within the ServiceDesk portal and customizing Service Desk within Workflow designer.

I would echo Rob's thoughts that a workflow class will be nice, we at ITS have one scheduled in October (http://www.itsdelivers.com/training_details.php?class_index=1251749) The Workflow Foundations course will help you custom ServiceDesk further then just the ServiceDesk training course.

Also within ServiceDesk you will be licensed for Workflow to edit/customize all of the ServieDesk workflows within the product.  To connect outside of ServiceDesk/Altiris you will need to purchase Workflow.

Hope that helps clear things up, drop me a note w/ questions.

As of  today nothing is posted on the Symanctec Education website. so I am really curious when anything will be made public.

Don't know when it will be made public Rob, just telling you what I know as a delivery partner for education adn as member of the curriculum advisory board

 As always the details coming out from Symantec are confusing, if there is classroom based training planned, as Jonathan mentioned then that will be excellent. My source was from the head of training in the UK and they were unaware of any plans.

That being said, this is not the place to be getting into match of who's source is closer to the truth. The plain fact and the reason for my question is that this is the first attempt for Symantec at launching a Service Management application and as such the approach taken to date does not exactly fit the Service Management market place. For example if a medium to large company adopts the technology do we honestly  feel that the courses that may or may not be available will satisfy the requirement for training for the 150 IT analysts within the organisation.

What does the community think, is Symantec's approach to training for this product strangling it before it launches??

I think the problem is exactly what you stated.  I feel a lot of times that Symantec as a whole doesn't understand Altiris and this launches to me demonstrates that.  I feel a lot of the greaor Symantec doesn't communicate well within itself.