Ghost Solution Suite

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  • 1.  Trapped in UEFI Boot - A Potential Solution

    Posted Mar 11, 2016 07:05 AM

    Win 7, 64 system.  Was upgrading from Norton Ghost 15 to Symantec System Recovery 2013 R2.

    During the creation of the recovery disk I somehow got a UEFI / EFI partition on my system drive.

    Even though the BIOS says "Legacy", the system is booting through the UEFI.  Restarting opens a "Windows Boot Manager" each time: white text on black screen.  Asks me if I want to Load Windows 7.  Counts down from 7 then loads.

    The BIOS Boot Sequence shows Legacy, not UEFI.  I tried changing from Legacy to UEFI then back to Legacy.  Still get the same Windows Boot Manager screen at restart.

    Open Disk Manager I can see an EFI partition - 300 Mb.

    If I go to C:\Windows\Panther\setupact.log I can see the following entries:
    2015-01-29 00:15:03, Info                  IBS    Callback_BootEnvironmentDetect:FirmwareType 2.
    2015-01-29 00:15:03, Info                  IBS    Callback_BootEnvironmentDetect: Detected boot environment: EFI

    So, seems that UEFI is the way this computer will boot.

    Only solution I've found so far was here:  http://www.tomshardware.com/forum/33472-63-win7-boot-loader-issues

    "...delete the SRD directory and reboot. Since the directory doesn't exist anymore, I was able to select Windows 7 from the boot loader and boot right into windows like normal."

    I'm confused.  First, I don't know how to do that.  More significantly, when I look up the SRD Directory that's the...System Root Directory.  Seems like a pretty crucial thing to "delete'.  How do you all see it?  Do you agree with this strategy?

    Or, should I just clean away the UEI partition via this strategy:http://www.howtogeek.com/215349/how-to-remove-an-efi-system-partition-or-gpt-protective-partition-from-a-drive-in-windows/

    Seems like the first route, deleting the SRD, if that's one of those self-creating directories, like in Outlook -if there's no data file / null it auto generates - then I can see the logic.  And, the suggestion seems to have come FROM Symantec.  So, seems trustworthy.  But, I am in the dark about what deleting the SRD would cause, or how to do it. 

    The second route - just eliminating the partition, looks less likely to induce the BSOD. 

    How do you all see it?

     



  • 2.  RE: Trapped in UEFI Boot - A Potential Solution

    Posted Mar 15, 2016 10:07 AM

    Neither Norton Ghost nor Symantec System Recovery are supported in this Forum - Norton Ghost is an entirely different tool to Symantec Ghost Solution Suite.

    Check the link to the Norton Community in a sticky at the top of this forum and go from there.