Endpoint Protection

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  • 1.  trial license term

    Posted Aug 28, 2013 02:07 AM

    On user computers report the term of action of trial license outflowed. SEPM writes that term of action of license to 20.12.2013. What is a problem in?



  • 2.  RE: trial license term

    Posted Aug 28, 2013 02:11 AM

    hi,

    Can you post screen shot ?

    are you using trial licence if yes means your trial licence will expire 20.12.2013.

    Please check this artical

    http://www.symantec.com/connect/articles/sep-121-and-license-concept



  • 3.  RE: trial license term

    Posted Aug 28, 2013 03:40 AM

    May you give me pleas e-mail and i send you all information. My korobenko_V@ukr.net



  • 4.  RE: trial license term

    Posted Aug 28, 2013 03:44 AM

    Hi,

     

    Please share the screen shot with us, So that we can help you.



  • 5.  RE: trial license term

    Posted Aug 28, 2013 03:58 AM

     This is our license. 

    << It is request not to upload confidential information on the Symantec Forums. I have removed the License from this post. - Mithun Sanghavi>>



  • 6.  RE: trial license term

    Posted Aug 28, 2013 04:01 AM

    yes you have only 12 month basic license you can renew your license before date.



  • 7.  RE: trial license term

    Posted Aug 28, 2013 04:12 AM

    to day 28.08.2013 i have 4 month. Why user computers report the term of action of trial license outflowed



  • 8.  RE: trial license term

    Posted Aug 28, 2013 04:19 AM

    Hello,

    Please remove your license snap shot.Do not share this on forum



  • 9.  RE: trial license term

    Posted Aug 28, 2013 04:26 AM

    Hi,

    You can renew your license after december 2013.

    Activating your new or renewed Symantec Endpoint Protection 12.1 product license

    http://www.symantec.com/business/support/index?page=content&id=HOWTO55294

    http://www.symantec.com/business/support/index?page=content&id=HOWTO80794



  • 10.  RE: trial license term

    Trusted Advisor
    Posted Aug 28, 2013 09:02 AM

    Hello,

    I would suggest you to delete all the Licenses from the SEPM (including Trial License, if any) and upload the latest .slf license again.

    Secondly, Have you seen this:

    After installing a Symantec Endpoint Protection 12.1 client, you receive a warning that the trial license has expired even though the SEPM has an active non-trial license.

    http://www.symantec.com/docs/TECH171252

    Here is a good quick guide on SEP Enterprise Edition 12.1 licensing:

    https://www-secure.symantec.com/connect/sites/default/files/SEP%20EE%20Licensing%20guide.pdf

    This illustrates what to expect with SEP 12.1 licensing on both the server and client side. I forgot to mention the part about submissions to Insight with an expired license.

    Secondly, Check this Article: https://www-secure.symantec.com/connect/articles/sep-121-and-license-concept and check the Attachments for clear understanding.

    Attachment(s)



  • 11.  RE: trial license term

    Posted Aug 28, 2013 09:14 AM

    Remove the license and add again.