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Trial version license file

Updated: 21 May 2010 | 2 comments
mssrse@gmail.com's picture
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This issue has been solved. See solution.

I've downloaded the trial version of IM Manager and it requires a license file that was not included in the download. I contacted customer care, who transferred me to tech support. Tech support said that they can't help me without a customer number and licenses.

How do I obtain a license file for the trial version of IM Manager?

Thank you,
Calvin

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Vikram Kumar-SAV to SEP's picture
17
Jul
2009
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Customer care

If you do not have a designated account team, you can send a message to Symantec by visiting:

http://www.symantec.com/feedback/contactus.jsp

They will definitely help you and provide a Temp License File 

BWaterman's picture
17
Jul
2009
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Sales

When I've needed to I've contacted Sales before and they've provided me with a trial license.  Best part of that is that I was also able to ask for a license that was even longer than what was specified as the norm.