Endpoint Protection

Hi.In the past few days I get a detection of a Trojan.ADH.2 virus.It is come up evrey day now 4-6 times/day.Norton Internet Security always block it that is how I get a notice.Meanwhile my HDD working too much without any reason.The infection come to my computer from a zip.file what was undetected I deleted that file but it seems the virus get in one of my windows file and Norton always point from the same route where is the virus is.After several full scan the virus is always there and sometimes Norton pop up say it is blocked in random times.This is the file route where the infection is.

c:/windows/syswow64/config/systemprofile/appdata/roaming/defaulttab/defaulttab/dt_ie.exe

There is uninstall options in the file but I'm not sure what the file is used for.Meanwhile I'm very bad at computer programs worst then my English so excuse me the grammar.

Anyone can help me how to get rid of the virus or just uninstall and delete the whole deafulttab/deafulttab file?

Thank you.

If you can uninstall it than do that

Run a threat analysis scan

You can zip the infected files and submit to symantec

https://submit.symantec.com/websubmit/platinum.cgi

http://www.symantec.com/security_response/submitsamples.jsp

Hi cegetell,

If NIS is your product, here's the best place for help:

http://community.norton.com/t5/Norton-Internet-Security-Norton/bd-p/nis_feedback

This present forum is visited by users of Symantec's products for businesses (Symantec Endpoint Protection, etc)

Hope this helps!

Mick

Hello,

Mick is right, this forum is for enterprise customers and related products.

Anyway, open the control panel > add/remove program and see if there's any program called DefaultTab or sort them by installation date and check what you've installed when the issue first occurred, then remove it.

Further removal service is offered for Norton's users here:
http://us.norton.com/support/DIY/?virusremoval&inid=us_hho_topnav_support_spyware_removal