Endpoint Protection

 View Only

  • 1.  trojan sasfis

    Posted May 20, 2010 09:36 PM
    Hi, I'm doing a complete scan and what comes up so far are two 'high risk' trojan sasfis - but next to that it says 'remove failed'  what does this mean?  and what am I supposed to do?
    Thanks, Lauri


  • 2.  RE: trojan sasfis

    Posted May 21, 2010 12:24 AM
    Try reboot into safe mode, and go into "My Computer," and right-click and scan the C drive.




  • 3.  RE: trojan sasfis

    Broadcom Employee
    Posted May 21, 2010 01:02 AM
    the file could be in use by some process and cannot get free to have it removed. You scan the system in safe mode. You may also want to chekc the threat symptom and removal instructions from virus link.

    http://www.symantec.com/security_response/writeup.jsp?docid=2010-020210-5440-99&tabid=3


  • 4.  RE: trojan sasfis

    Posted May 21, 2010 12:32 PM
    Make sure you have the latest definitions. The Latest Daily Certified definition incuding detection for this is May 21, 2010 revision 002.

    http://www.symantec.com/business/security_response/definitions/certified/index.jsp

    Thomas