Video Screencast Help

TrojanDownloader:Win32/Stegvob.D not detecting to ysmantec

Created: 22 Apr 2013 | 5 comments

Hi Team,

Please suggest on it

We have SEP 12.1 but its not able to detect this virus

Operating Systems:

Comments 5 CommentsJump to latest comment

W007's picture

Hello,

If SEP not detect You can submit to file for submission.

Using Symantec Help (SymHelp) Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team.

https://www-secure.symantec.com/connect/articles/u...

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Brɨan's picture

What are you using to detect it? As suggested, you need to submit it to security response. You can use SymHelp to do this

Using Symantec Help (SymHelp) Tool, how to Collect the Suspicious Files and Submit the same to Symantec Security Response Team

http://www.symantec.com/docs/TECH203027

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

Swapnil khare's picture

Is any other AV software is detecting it if any on one of your computer ?

Get the file location and submit it to Security response team as mentioned above

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

Mithun Sanghavi's picture

Hello,

TrojanDownloader:Win32/Stegvob.D is being detected by Microsoft.

https://www.virustotal.com/en/file/f1f6d360d672e909385ba877cb54c737a1ace13e66ababb53f5f101d76ec315b/analysis/

Whereas Symantec is detecting it as "WS.Reputation.1"

However, this file could be a new Variant.

Could you zip each of the files detected and submit the zip files (without password) to the Symantec Security Response Team on :

https://submit.symantec.com/websubmit/essential.cgi

We also offer a self-service site to analyze files, at http://www.threatexpert.com, which can give you more information on the files you submit to it.

What to do when you suspect that a Symantec AntiVirus product is not detecting viruses

http://www.symantec.com/docs/TECH99222

Also, check this Article:

Using Symantec Help (SymHelp) Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team.

https://www-secure.symantec.com/connect/articles/using-symantec-help-symhelp-tool-how-do-we-collect-suspicious-files-and-submit-same-symante

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.