Hi,
If you are unable to take any action that you do the following
1. Press CTRL+ALT+DELETE to open the Windows Task Manager. Then stop all the Trojan.Shylock.B processes.
2. Click on the Processes tab, search for Trojan.Shylock.B process, then right-click it and select End Process key.
3. Click Start button and select Run. Type regedit into the box and click OK to proceed.
4. Once the Registry Editor is open, search for the registry key “HKEY_LOCAL_MACHINE\Software\Trojan.Shylock.B.” Right-click this registry key and select Delete.
5. Search for file like %PROGRAM_FILES%\Trojan.Shylock.B. and delete it manually.
6. Search for file like c:\Documents and Settings\All Users\Start Menu\Trojan.Shylock.B\ and delete it manually
7. Search for file like c:\Documents and Settings\All Users\Trojan.Shylock.B\ and delete it manually
However, please note that manual removal of Trojan.Shylock.B is a time-taking process. Moreover, it does not always ensure full removal of Trojan.Shylock.B infection due to the fact that
certain files might be hidden or even may be restored automatically after you restart your computer. In addition, such a manual interference might damage the Computer.
hugs