Endpoint Protection

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  • 1.  Trouble with reporting logs export

    Posted Jun 18, 2014 07:13 PM

    When i try to view some logs like admin or audit, i see the results, but when i try to export them, all i get is a blank excel sheet. This works fine with computer status logs. Is this a known issue?



  • 2.  RE: Trouble with reporting logs export

    Posted Jun 18, 2014 07:18 PM

    Whats the exact version?



  • 3.  RE: Trouble with reporting logs export

    Posted Jun 19, 2014 02:49 AM

    Is it from remote web console or from SEPM? Seems to be a know issue if you are running older version of 12.1 , here are the two articles which explains 

    Cannot export Symantec Endpoint Protection Manager 12.1 Release Update 2 logs or reports.

    http://www.symantec.com/business/support/index?page=content&id=TECH200948

    Symantec Endpoint Protection 12.1: Unable to export logs from Manager using web or Java console

    http://www.symantec.com/business/support/index?page=content&id=TECH200948