Data Loss Prevention

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Troubleshooting a disconnected agent.

  • 1.  Troubleshooting a disconnected agent.

    Posted Apr 29, 2013 11:05 AM

    This has happened several times. I have a DLP Agent that is showing disconnected. However, the workstation is connected to the network and I am able to ping it. Both the EDPA and WDP services are running and the workstation has been rebooted but is still showing disconnected. I need to temporally disable the agent but since it is showing disconnected I am unable to.