Troubleshooting Software Delivery Issues
We are experiencing intermittent issues with software delivery in an SMP 7.1 SP2 environment. With different package servers, and random machines we see packages not downloading or not showing any information (i.e. with you click on the package the tabs 'summary', 'details', 'download history', 'run history' are all blank). If you check the computer with RAAD tool it shows no applications under the SWD tab (even with the hide disabled option not checked).
I have tried basic troubleshooting with no luck. I'd like to not have to be able to reinstall plugins or the agent, but I was curious what a good first step would be in troubleshooting issues like these? Maybe someone else has seen similar issues?
I understand there are a lot variables that I am not including, but I am curious to get some 'nudges' in the right direction so I can troubleshoot the issue myself.
I appreciate any help.