Truscan Definitions Still at Dec 31, 2009 Normal?
Updated: 22 May 2010 | 11 comments
This issue has been solved. See solution.
Hey Guys, is it normal to see our managed machines still at Dec 31, 2009 for PTP? If I run the inteligent updater it will bring much more currecnt PTP defs. Just curious why this is happening and it it is normal.
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@ stf Yes sir. These are the
@ stf
Yes sir. These are the current PTP defintions.
Symantec should be releasing new PTP defs this week.
Mike
OK Thanks!
OK Thanks!
Hi
Hello STF,
DEC 31 are not the latest PTP release
this is what I have on my machine.
unable to attach the file howere here it is
http://img683.imageshack.us/img683/6387/ptp.png
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
I have the same problem. Some
I have the same problem. Some of my clients update directly from my LUA and they have Proactive Threat Protection with 18.01.2010 r19. Other clients that update from patched SEPM 11.0.5002.333 have old Proactive Threat Protection bases with 31.12.2009 r20. What is the solution of this problem? Just wait and wait?
Symantec support please give
Symantec support please give us the official answer for this question
This should not be marked as
This should not be marked as solved since the date is incorrect, as of this moment PTP definitions are January 18, 2010 R19 as stated by Rafeeq and others. This appears to be yet another date issue, ugh. All my RU5 servers are stuck at 12.31.2009 R20 as stated above by STF. Unmanaged clienst are able to pull the new PTP definitions.
After 2 years of development you would think they would get this product right by now.
Paul or any other Symantec Employee care to comment?
All - If you would please
All -
If you would please check this thread out:
https://www-secure.symantec.com/connect/forums/sep...
If the clients get PTP defintions from LiveUpdate or LUA they are getting the latest PTP defintions.
If the cllients are getting their PTP defintions from SEPM the defintions are dated 12-31-2009 Rev. 20.
From Jim Waggoner:
You should have NTP
You should have NTP definitions. PTP will be posted early in the week.
JimW
Jim Waggoner
Director Product Management, Symantec Endpoint Protection, Enterprise Security Group, Symantec
Mike
HI
The defs will give the date if they are updated from LU :)
I'm sorry if I have confused you all....if its from manager it wil be dec 31
you can to go to
liveupdate policy
liveupdate content
edit truscan you wont find 2010 dates but 2009 dec 31 only
as mentioned above the patch is yet to be released
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
hello all
seems like its fixed now
check the latest from this link
https://www-secure.symantec.com/connect/forums/updating-sepm-31-dec-2009-defs-stand-alone-networks-patch
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
@ Rafeeq I think that was for
@ Rafeeq
I think that was for the certfied JDB files which have been at 12/31/2009 as well.
The rapid release JDB files have been up-to-date for a while. In either case JDB files only update antivirus and antispyware defs.
Mike
My RU5 patched SEPM has
My RU5 patched SEPM has current 2010 dated definitions, just not PTP.
@ Rafeeq, the link you provided makes no mention of PTP definitions.
@postechgeek, thanks I do see mention of this in this thread but 11 pages of posts makes it hard to find 1 piece of information that should be stated in the official status post, I do not see any mention of PTP definitions coming "later" in the "Official Staus" thread. I do see that the date 12/31 for PTP is mentioned in the KB article but it was unclear as it implies to me that this is fixed in the patch.
Thanks everyone for the comments,
Steven
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