I am using Symantec endpoint Protection 11. And today i found out my antivirus has this problem. The PTP is off and shows that it is waiting for updates.
Can anyone help me with this problem?
http://www.symantec.com/docs/TECH103825
Seems to accurately match your issue.
#EDIT#
Just in case the PTP defs are corrupt, the below article might help (tells you how to clear corrupted defs)
http://www.symantec.com/docs/TECH103176
http://www.symantec.com/docs/HOWTO59193
Try the following links:-
https://www-secure.symantec.com/connect/forums/proactive-threat-protection-after-install-waiting-updates
http://www.symantec.com/business/support/index?page=content&id=TECH102496
https://www-secure.symantec.com/connect/forums/proactive-threat-protection-defintions-waiting-updates
https://www-secure.symantec.com/connect/forums/proactive-threat-protection-sep-wont-update-and-remains-despite-pushing-fix-now-button
Try by reinstalling PTP
Strangely the problem just went away. I will monitor the situation,anyway thanks for your help guys