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  • 1.  Trying to create a BartPE WDE CD

    Posted Oct 07, 2011 08:05 AM

    I am trying to make a BartPE WDE recovery disk. I have successfully created a bootable Bart CD, but when I type pgpwde --enum in the command box nothing happens!

    I'm using PGP Desktop 10.2

    In fact, no matter what I type will work.

    pgpwde --enum  < Nothing

    pgpwde --status  < Nothing

    pgpwde --status --disk 0  < Nothing

    I get no results at all. I do not get any errors, it simply returns to the command prompt.

    When I navigate to the C drive there is nothing there. Empty.

    I need a working recovery disk.

    Any idea what I am doing wrong!

    I am about to encrypt over 300 laptops. I must have a way to recover if the need arises.

    I am using Windows PE & BartPE Tools for PGP Desktop 10 - PGPpe-10.2.0.zip, Windows XP SP3.

    I had the same results using Windows PE 2 and the WAIK. No errors and no results.

     



  • 2.  RE: Trying to create a BartPE WDE CD



  • 3.  RE: Trying to create a BartPE WDE CD

    Posted Oct 07, 2011 09:49 AM

    I made the CD's using that Technical Note...

    I get no results at all. I do not get any errors, it simply returns to the command prompt.

    When I navigate to the C drive there is nothing there. Empty.

    I need a working recovery disk.

    Any idea what I am doing wrong?

     

     



  • 4.  RE: Trying to create a BartPE WDE CD

    Posted Oct 07, 2011 10:40 AM

    I'm not able to help you with this approach, and hope someone else here can.  If you are using a PGP Universal Server, you should consider WDRT use, and there is also the option of the WDE Recovery CD.



  • 5.  RE: Trying to create a BartPE WDE CD
    Best Answer

    Posted Oct 07, 2011 02:33 PM

    There is actually a known issue that we made changes to our SDK for PGP Desktop 10.2 and it no longer works in a WinPE recovery environment. THis is a bug that was reported by me. They are working on a hotfix for this issue which could possibly be released by the end of October.

    In the meantime, you could try the PGP Recovery CD option found here:

    http://www.symantec.com/docs/TECH152604



  • 6.  RE: Trying to create a BartPE WDE CD

    Posted Oct 07, 2011 08:12 PM
    Thank you... Thank you... Thank you... I'm not going insane... How will i know when the patch comes out. How can I get my hands on it !!!


  • 7.  RE: Trying to create a BartPE WDE CD

    Posted Oct 10, 2011 10:57 AM

    If you have an Enterprise Technical support case open with us. We will notify you there. Alternatively, you can PM me wiht your email address and I will email you when the fix is out. I think they are also working on a workaround that might work until the patch is out.