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  • 1.  Trying to establish a user list to application package policies

    Posted Dec 13, 2012 10:48 AM

    I am building application packages on Altiris 7.1. Some of them that are ready to go on our network I have policies setup for them for different reason (installs upon login, availability in the management agent, etc). One thing I am trying to do is have a user list established with users from the HelpDesk; those users can log on anywhere on the network and have licensed and un-licensed packages available to install if required. So far I have it working 50/50.

     

    The user list can be applied to a regular application package that does not have any job/tasks added to the policy. Any package that does have a job/task added under the "Service Pack and Update Tasks" (Example: Office 2007 SP2 and Office 2007 PDF and XPS add on added to the Office 2007 Pro Plus package policy) I cannot get a user list added correctly. I receive the error:

    • 1 resources are automatically excluded and not shown in the policy because they are not capable of running one or more tasks selected in the policy (see Altiris log for details about the tasks names). The policy will not be delivered to those resources. Consider removing the tasks that are causing this limitation.
    • The policy was saved successfully.

    Again, if I do not apply tasks under "Service Pack and Update Tasks" the user list can be added successfully. If the tasks are applied the above error message come up and the list will not be applied. Any idea why?



  • 2.  RE: Trying to establish a user list to application package policies

    Broadcom Employee
    Posted Dec 20, 2012 03:15 PM

    Could it be because the Service PAcks and Updates are not deliverable to users but ormally applied to the system?

    This would mean the policy will be set to run under the system account, which is contrary to delivering a software to a user.



  • 3.  RE: Trying to establish a user list to application package policies

    Posted Jan 08, 2013 01:32 PM

    Not sure myself on the question of SP's and Updates.

     

    I work with a Helpdesk Staff, I would like their ID's to allow them to have majority of the application packages follow them whereever they log on to. So the apps will have to setup to their ID's, not tied to workstations like Altiris prefers out of the box.



  • 4.  RE: Trying to establish a user list to application package policies

    Broadcom Employee
    Posted Jan 08, 2013 02:10 PM

    Do you have to apply the user list to the tasks using a target?