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Trying to make an exception to a folder in a user's windows account

Created: 02 Jan 2013 | 6 comments

I need to make an exception to my user's Google drive sync folder in SEP12. This folder is located by default in c:\User\username\Google Drive where username is the user's ID. I don't see the prefix variable for user directories, and I cannot use wildcards. Is there something I am missing here?

 

 

 

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.Brian's picture

Doesn't appear to be a prefix for Users

You'll need to enter the full path:

https://www.symantec.com/business/support/index?pa...

 

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Mithun Sanghavi's picture

Hello,

Correct.

For File and Folder-based exclusions, the Full Path to the file must be specified, unless a "Prefix Variable" is selected. If a "Prefix Variable" is selected, the path specified should be relative to the selected "Prefix Variable"

Wildcard variables such as * and ? are not supported for Known Risks, File, or Folderexceptions. The ? wildcard is supported for Extension exceptions. The Folder exceptions screen will accept * and ? but they will be treated as literal characters not wildcard variables.

Check this Article:

Creating Centralized Exceptions Policies in the Symantec Endpoint Protection Manager 12.1

http://www.symantec.com/docs/TECH183201

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

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Joe Johnston's picture

So based on these responses, when part of the path is dependant on the username then there is no way I can provide policy exceptions without makeing one for each user?

.Brian's picture

Correct. It's always been that way, even in 11.x.

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Rafeeq's picture

As of now not possible , you can still try the extension exclusion rather than for each user.

userprofile exception is still in roadmap

https://www-secure.symantec.com/connect/idea/add-u...