Video Screencast Help
Symantec to Separate Into Two Focused, Industry-Leading Technology Companies. Learn more.

Trying to restore 9940B on netbackup 7.1

Created: 13 Nov 2012 • Updated: 14 Nov 2012 | 5 comments
This issue has been solved. See solution.

I'm trying to restore an old backup on 9940B connected on my new server netbackup 7.1

the command vmphyinv exit successfully

 

but "initiate import" on the Netbackup Administration Console give:

 

7 nov. 2012 15:40:47 - begin Import
7 nov. 2012 15:40:47 - Info bptm (pid=5226) start
7 nov. 2012 15:40:47 - started process bptm (pid=5226)
7 nov. 2012 15:40:47 - Info bptm (pid=5226) Waiting for mount of media id UN0005 (copy 1) on server netb.
7 nov. 2012 15:40:47 - started process bptm (pid=5226)
7 nov. 2012 15:40:47 - mounting UN0005
7 nov. 2012 15:40:47 - Info bptm (pid=5226) INF - Waiting for mount of media id UN0005 on server netb for reading.
7 nov. 2012 15:40:47 - requesting resource UN0005
7 nov. 2012 15:40:47 - granted resource  UN0005
7 nov. 2012 15:40:47 - granted resource  STK.T9940B.000
7 nov. 2012 15:40:49 - Error bptm (pid=5226) SCSI PERSISTENT RESERVE failed (key 0x7d800002 001e8493) (Verification failed for reservation with key 0x7d800002 001e8493)
7 nov. 2012 15:40:49 - current media UN0005 complete, requesting next media STK.T9940B.000:9940B:UN0005
 

Comments 5 CommentsJump to latest comment

Nicolai's picture

What OS ?

SCSI reservation is the task of the operating system. Either the OS does not support SCSI persistent reservation or another host has already reserved the drive.

Assumption is the mother of all mess ups.

If this post answered your'e qustion -  Please mark as a soloution.

Marianne's picture

Seems SCSI Persistent Reserve is enabled on your media server.

Try to disable it. Host Properties -> Media server -> Media
Select SPC-2 SCSI reserve option (NBU default).

Ensure bptm log folder exists on the media server and increase logging level for bptm to 3 (at least).
Post bptm log as File attachment if problem still exists after enabling SPC-2 SCSI reserve option.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
FArnaud's picture

It works selecting SPC-2 SCI   !!!

Thank you very much for your valuable help

 

 

Arnaud

Marianne's picture

You may want to read up on requirements for SCSI Persistent Reserve in NBU Admin Guide I.
Links to all manuals in Handy Links in my signature.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links