1. Do we follow instructions for "Via the Symantec Endpoint Protection Manager"or "Directly on the Client"
2. If we follow one or the other (not both), how would "Via the Symantec Endpoint Protection Manager"work? If you enable the option "Enable third party content management", does this mean the latest certified *.jdb definition is applied? How does this work?
Actually, both sets of instructions must be followed. You must enable the tick box in the SEPM, because that is what enables the creation of the inbox folder. Then on the SEP client, verify that the inbox folder exists. If it does, copy the jdb file into it.
If you don't enable third party content management, the inbox folder does not get created and you can't do the Client steps.
I'll see what I can do to clarify the document.
sandra
Edit to add: I have updated the document for clarity. It may take a bit for the change to propagate.