Endpoint Encryption

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  • 1.  un-installing Endpoint Encryption 7 - Cannot decrypt data ?

    Posted Jul 08, 2011 07:25 AM

    I have had a problem with encrypting data as was not fully encrypting, so support gave me a new package to install.   

    But now I’m having a problem decrypting the small amount of data that has been encrypted. It is taking a very long time to decrypt. 4 hours so far?

     

    Without decrypting I cannot uninstall package on machine now and re-install the new package that i was sent by support.

    If you have any solution for this it would be much appreciated.  



  • 2.  RE: un-installing Endpoint Encryption 7 - Cannot decrypt data ?

    Posted Jul 08, 2011 02:55 PM

    Have you tried running a disk sector scanner such as HDDregenorator, HDAT2 4.53      or

    and/or HDD Scan 3.3?

     

    I would do the following steps to ensure there is no corruptions with data, especially with the vital SEE files:

    1 - Run Hdat2 (free) or HHDregenorator (Free version will only fix one sector). This will scan and fix any damaged sectors basically making the data readable again. Don't use offline disk utilities that try to move files off a bad sector onto a healty sector. BIG NO NO with encryption.

     

    2 - Once the sectors are fixed / verified, run the recover utility and make sure the SEE file integrity is in check. Recover /a I think, whatever is the first test that runs.

     

    Once all this is completed, boot into windows and see if the decryption process is fixed. If all else fails run the recover /D option if you have a management server in place.

     

    Hope this helps and good luck!    co  



  • 3.  RE: un-installing Endpoint Encryption 7 - Cannot decrypt data ?

    Posted Aug 24, 2011 07:21 AM

     

    It has finally decrypted and I have been given a new package for server which keeps giving me this error when I try making an instance to the database. i have un-installed previous version7 and just installing version8

     

    If any suggestions it would be great. 



  • 4.  RE: un-installing Endpoint Encryption 7 - Cannot decrypt data ?

    Posted Aug 29, 2011 10:30 AM

    Hey akachris,

     

    1. Check for the certificates Self signed Certificates on the Database 

    2. Check for the Authentication mode, SQL or Windows authentication.

    3. Check the bandwidth to DB Server.

    And if this doesnt work,

    Try the below as well,

    Go to the below path in Registry, And turn on the Certificate value to 0, so that it would flush all the self signed certificates.

    HKLM\SOFTWARE\Microsoft\MSSQLServer\MSSQLServer\SuperSocketNetLib REG_SZ Certificate=0

     

    Please let me know if this worked or not.... if it is working already... let me know what all steps you followed.

    Thanks & Regards,