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unabe to attach the device

Created: 10 Mar 2013 | Updated: 07 Jun 2013 | 7 comments
sep_engg's picture
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This issue has been solved. See solution.

Dear Team

I tried to connect the Pcanywhere, after enter the ip of other system it reflect the error message with unabe to attach the device. Please assist.

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admin_sepm's picture

May be below attach article can help in your case and for better resolution you can share the error snapshot

Unable to attach to specified device

 

Article:TECH41502  |  Created: 2009-02-25  |  Updated: 2012-06-06  |  Article URL http://www.symantec.com/docs/TECH41502

 

Thanks.

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sep_engg's picture

I have attached the error snapshot

error1.jpg
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sep_engg's picture

Check and found the Pcanywhere client is not availalbe on the system. After installation it's working.

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Sachin Sawant's picture

telnet the server on port no. 5631 and 5632

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sep_engg's picture

Above problem is running on one of system now. Port 5631 and 5632 open and client version is avaiable.

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honey_jack's picture

Disable the firewall

Replace the PCAQuickconnectDll.dll according to version

Navigate to the pcAnywhere install folder and back up the existing PCAQuickconnectDll.dll

  • C:\Program Files\Symantec\pcAnywhere
  • C:\Program Files (x86)\Symantec\pcAnywhere
AttachmentSize
12_5_sp4_Box.zip 35.02 KB
12_6_7_Sol.zip 35.01 KB

Thanks & Regard

Honey Jack

 

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SOLUTION
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