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Unable to add additional user to former employee Vault

Created: 09 Aug 2012 • Updated: 10 Aug 2012 | 4 comments
This issue has been solved. See solution.


When I add the new replacement employee account I got the following error:

Enterprise Vault
Please enter an existing Windows Domain account name.
How to grant it to the new employee for the previous AD account has been deleted after leaving the company.

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Wayne Humphrey's picture

Ignore the articles :p

1. Open the Vault Administration Console, expand Archives-> Exchange Mailbox and select the archive
2. Right-click on the Archive and change the 'Bill usage to:' to a valid account apply the change
3. Select the 'Permissions' tab and add the users desired to have access to the archive
Dushan Gomez's picture

What is the Bill usage field use for ?

Dushan Gomez
IT Manager
VCP 4 and 5 | MCITP Exchange Server | MCTS SharePoint Server | MCP Windows XP