Endpoint Protection

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  • 1.  Unable to add Device ID

    Posted Sep 19, 2012 06:19 AM

    I have SEPM 11 at office and I want to block USB drives. At the same time I want to allow USB keyboards, mouse and printers.

    For this I tried to add the device id of the necessary USB devices through Hardware Devices -> Add a Hardware Device, but i am unable to enter the device id, it is not accepting the back slash. Is their any other way to do the same.



  • 2.  RE: Unable to add Device ID

    Broadcom Employee
    Posted Sep 19, 2012 06:27 AM

    device id may not be having hash , did you check the device id using the devviewer tool?

    can you post the screenshot? 



  • 3.  RE: Unable to add Device ID
    Best Answer

    Posted Sep 19, 2012 06:28 AM

    How to block USB devices while excluding mouse and keyboard?

    http://www.symantec.com/business/support/index?page=content&id=TECH161779

    SEP policy to block the USB and to exclude the Keyboard and Mouse

    https://www-secure.symantec.com/connect/downloads/sep-policy-block-usb-and-exclude-keyboard-and-mouse



  • 4.  RE: Unable to add Device ID

    Posted Sep 19, 2012 10:09 AM

    Hello pete this is the device id am getting from the devviewer tool.

    USB\VID_8087&PID_0020\5&246D2E26&0&1

    I have tried what Ashish suggested and it worked for me.

    Thanks for the help guys