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  • 1.  Unable to add Preboot driver after updating to WinPE 4.0

    Posted Jan 28, 2014 09:12 AM

    Hi all

    I’ve followed this HOWTO article: http://www.symantec.com/docs/HOWTO85100 that updates from WinPE 2.1 to WinPE 4.0. And the update seems to be working fine since I’m able to deploy after the upgrade on our old series from Lenovo (X230). But it’s not working on the new series (X240) because it cannot PXE boot. It just displaying: Restarting DHCP client service: retry 1...
     

    I know this is caused by a missing Preboot driver but when I try open Driver Management I’m just presented with a blank page (see screenshot below). I positively know that this was working just before the update. Anybody knows why this is happening?


    And for the record: Using Bootwiz will just ends in a Not Responding mode...

    Capture.PNG

     

    Kind regards

    Nick



  • 2.  RE: Unable to add Preboot driver after updating to WinPE 4.0

    Posted Jan 28, 2014 02:43 PM

    I am running into the exact same issue.. Hoping for a solution soon.



  • 3.  RE: Unable to add Preboot driver after updating to WinPE 4.0

    Posted Jan 31, 2014 07:40 AM

    Symantec has recently updated the HOWTO article. The new changes have been applied and I’m now able access to the Driver Management via the console.

    The problem I’m facing now is that I can’t add new Preboot drivers. When I try adding a driver I get this error message:

    Capture2.PNG

    According to “Known Issues” (in the HOWTO article) this shouldn’t be a problem but I do not see the driver being added to the database. The amount of drivers is still the same. And the machine cannot preboot either.

    I’ve tried drivers from both Intel and Lenovo and both platforms (x86 and x64)…

    What’s wrong?



  • 4.  RE: Unable to add Preboot driver after updating to WinPE 4.0

    Posted Feb 03, 2014 05:24 PM

    What are the new changes you applied? I am still stuck with the first problem.

    Nevermind. I see it. The web.config file. I  have applied these changes and still no luck.



  • 5.  RE: Unable to add Preboot driver after updating to WinPE 4.0
    Best Answer

    Posted Feb 12, 2014 02:32 AM

    Now it's working. I’ve accidentally extracted the wrong driver library. The driver I was trying to add was for Windows 7 and for WinPE 4.0 it must be a Windows 8.0 driver. This is also described in the HOWTO article.