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unable to allocate new media

Created: 29 Oct 2013 • Updated: 30 Oct 2013 | 5 comments
This issue has been solved. See solution.


After added 4 drives LTO6, i configured a policy to use LTO6 for backup. Media and drive densities have HCART3 density and the drives are up. When i launched the backup, i have an error :

29 oct. 2013 17:23:51 - Info nbjm (pid=17804) starting backup job (jobid=39346) for client bsrspadm003, policy CLASS_WINDOWSADMIN_BSRSPADM003_DC0, schedule INCR_BACKUP
29 oct. 2013 17:23:51 - Info nbjm (pid=17804) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=39346, request id:{7EFEDDB4-40B6-11E3-992D-DBE96E253D98})
29 oct. 2013 17:23:51 - requesting resource pfrbackup001-LTO6
29 oct. 2013 17:23:51 - requesting resource pfrbackup001.NBU_CLIENT.MAXJOBS.bsrspadm003
29 oct. 2013 17:23:51 - requesting resource pfrbackup001.NBU_POLICY.MAXJOBS.CLASS_WINDOWSADMIN_BSRSPADM003_DC0
29 oct. 2013 17:23:51 - Error nbjm (pid=17804) NBU status: 96, EMM status: No media is available
29 oct. 2013 17:27:38 - job 39346 was restarted as job 39347
unable to allocate new media for backup, storage unit has none available  (96)

The policy volume pool is VP_day_week pool, and we have media in VP_day_week pool volume pool

1022L6  HCART3   TLD      0      139      -       -          -  AVAILABLE
1023L6  HCART3   TLD      0      138      -       -          -  AVAILABLE
1024L6  HCART3   TLD      0      137      -       -          -  AVAILABLE
1025L6  HCART3   TLD      0      136      -       -          -  AVAILABLE
1026L6  HCART3   TLD      0      135      -       -          -  AVAILABLE
1027L6  HCART3   TLD      0      134      -       -          -  AVAILABLE
1028L6  HCART3   TLD      0      133      -       -          -  AVAILABLE
1029L6  HCART3   TLD      0      132      -       -          -  AVAILABLE
1030L6  HCART3   TLD      0      131      -       -          -  AVAILABLE
1031L6  HCART3   TLD      0      130      -       -          -  AVAILABLE

Any ideas please ?

Operating Systems:

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RamNagalla's picture

Please follow the steps in below in-depth troubleshooting guide.. and see if you get it

if not do let us know where you stuck..

sri vani's picture

1)I think you have only one robot and storage unit defined in the policy is like xx-hcart3-tld0--

2)plz verify whether correct volume pool and storage unit defined for the policy

Plz provide installpath\netbackup\bin\admincmd\bppllist <policyname> -L -U

3)plz verify the media status

4)Netbackup will not allow the backups with diff retentions level.Please verify whether allow multiple retentions levels are unchecked or not in media server host properties-media.

5)Looks like a new setup,as a standard best practices did u create scratch and catalog pool?

Please verify the above excellent technote

Nicolai's picture

Check that density is set correct for the storage unit.

Assumption is the mother of all mess ups.

If this post answered your'e qustion -  Please mark as a soloution.

Marianne's picture

Please work through this status 96 wizard:

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

mouna's picture


it's ok for me, i have lot of problems : media status was frozen and i have a problem with storage units.

Thank you.