Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

unable to authenticate with the user and password information given

Created: 13 Aug 2007 • Updated: 22 May 2010 | 1 comment
Installation error unable to authenticate with the user and password information given.
The environment check prior to install passes all tests ok.
I am using the domain administrator account.
The domain is a small business 2003.
I have already installed backup exec 10d on the sbs server ok.
This is a second windows 2003 sp2 server which also active directory loaded.

Comments 1 CommentJump to latest comment

keith hooson's picture
Just in case anyone searches for a similar answer it was caused by a missing security.dll in the system32 folder.
 
After using backup exec for the last xxx years from the seagate days to present I was not impresses with the symantec support.
 
I have already ditched the anti virus in favour of sophos looks like I need to find another backup solution.
 
keith