Unable to backup CIFS shares on Netapp FAS3040 using Backup Exec 2012 without NDMP
I'm trying to backup a CIFS share on our Netapp FAS3040 filer using Backup Exec 2012. NDMP is not an option for our setup.
The media server is a physical server and the tape library (IBM TS3100) is connected via fibre.
When attempting to "Add a new File Server", it hangs for ages, but eventually goes through and I can see the new filer appear in the list of servers. However when i go to configure a backup job, i'm not able to view any selections on the filer. I've been searching around on the net for the last few hours about this and found a list of possible solutions, which are pretty much all documented on this link below, which i've done, but i'm still not getting any luck with it:
Also, testing the credentials against the filer also takes forever. Interestingly, I can view all of the CIFS shares in the Test/Edit credentials screen, and the credential test against the filer itself is actually successful. But the checks against all of the CIFS shares fails using a domain account or the root account for the filer. The domain account has full control over the shares + the NTFS security.
Can anyone offer any insight as to why this doesn't work? From what i've read, it should do. Although I am expecting a warning error message to appear on each backup stating that the Backup Exec Remote Agent is not available.