Endpoint Encryption

We're unable to boot into RHEL 6.4 after sucessfully encrypting disk 0 containing /boot partition.

Upon machine restart, we're presented with "Error 17 cannot mount selected partition". We don't even see the BootGuard screen.

We're using Symantec Drive Encryption (pgpwde) 10.3.1. on a RAID-1 volume with UEFI boot. There was no error message when encrypting the disk.

Is there a recovery CD for Linux so we can at least decrypt the drive?

Thanks in advance.

Hi symuser2013,

Unfortunately it seems it's not a supported configuration (in case you have LVM).

Symantec Drive Encryption 10.3.1 for Linux Release Notes - DOC6700
--- snip ---
Limitations with Logical Volume Manager (LVM) with RAID.
Systems that use LVM with RAID are incompatible with Symantec Drive Encryption.
--- snip ---

I am checking if there is a dedicated recovery CD for linux.


Rgs,
dcats

Hi symuser2013,

I haven't found a dedicated recovery CD for linux.

For standard Linux (legacy BIOS ISO one) you could try the Windows recovery CD. Unfortunately you have UEFI.

Since it's a RAID-1 volume I'm not sure how you can attach the disk to another machine. If it is possible you can decrypt it using another machine with the same (or at least higher) version of the product.
You may want to contact Technical Support if you need assistance with this.


Rgs,
dcats