Unable to change Data expiration date on expired media/backup images
Maybe someone could help us out.
We are in a slightly different position with our Netbackup setup (7.5 on MS Server 2003), as its sole purpose is to restore data for one of our clients, so we have no control over the initial backups.
They send us some tapes, we do a Ph1 import of the tapes and the then Ph2 and all is hunky dory. However recently we have just started to recieve media that has recently expired.
I have tried to change both the Image expire date using bpexpdate but it was just getting "unable to process request"
thats when i came accross this: http://www.symantec.com/business/support/index?page=content&id=TECH175365 which basicly advised to try changing the date on the expired media instead of just one image.
however when i try to change the date using bpexpdate.exe -m <MediaID> -d 10/31/2020 i get the same message. "unable to process request"
This is where i got stuck and i run out of ideas,
Is there anywhere i can look for more details of the error? logs etc?