UNABLE TO CLONE
Can someone help solve this error? It occurs each time that I run Ghost, sometimes at 18% or 20% (quite variable) or as in this case 30%. Ghost was working perfectly, and now its just one failure after another.
CopyOperation 0
-- GHOST\GHOSTERR.TXT ---------------------------------------------------------
*********************************
Date : Tue Jul 7 17:17:16 2009
Error Number: (36000)
Message: A GeneralException occurred
Version: 2003.793 (Dec 17 2003, Build=793)
Command line arguments: -igb -sgb -wizard -clone,mode=copy,src=@GF7d2a2062-d9f4-45bc-abfa-11eaecacff80,dst=@GF22463ace-ce12-4402-9158-524d330e9de7 -ghwrap -ntc- -fni -ffx -fns -ntil
Active Switches :
AutoName
Sure
ProgMode : PROG_LOCAL
PathName : 26715 Unnamed MFT Table entry
DumpFile :
DumpPos : 0
File64 buffersize : 0
FlagImplode : 0
FlagExplode : 0
CloneSrc : 1
BatchPartSrc : 0
BatchPartMSrc :
CloneDst : 2
BatchPartDst : 0
Operation Details :
Total size.........23950
MB copied..........7321
MB remaining.......16629
Percent complete...30%
Speed..............137MB/min
Time elapsed.......53:21
Time remaining.....2:01:10
Processor exception
Generated at HardExceptionHandlerDjgpp.cpp:261
Program Call Stack
findAttribute
attributeCompressed
updateVCNtoLCN
loadAttribute
loadAttributes
loadMFTRec
loadMFT
loadVol
CopyNTFSPartition
ProcessNTFSPartition
CopyPartition
ProcessAllPartitions
CopyAllPartitions
CopyDiskToDisk
CopyMainline
AttemptOperation
sub_main
main
Call Stack
0x000d0b90
0x000d14a5
0x000cc8b3
0x000c9514
0x000c877d
0x000c74f2
0x000c5feb
0x000c562d
0x0009cf4b
0x0009f9bd
0x0002d8fa
0x0002d0f9
0x0002cf33
0x0002b12c
0x0000229d
0x000023f3
0x00004426
0x0000370b
0x0024cac8
End Call Stack
Exception code: 0000000e Page fault Error: 0004
Registers:
EAX=267e9521 EBX=267e9521 ECX=00462c10 EDX=aa84e6b2 ESI=00499d78 EDI=00000020
EBP=004611d8 ESP=004611a0 EIP=000d0b90 FLG=00013206
CS: sel=00f7 base=10140000 limit=084affff
DS: sel=00ff base=10140000 limit=ffffffff
ES: sel=00ff base=10140000 limit=ffffffff
FS: sel=0107 base=00000000 limit=0010ffff
GS: sel=0107 base=00000000 limit=0010ffff
SS: sel=00ff base=10140000 limit=ffffffff
Application stack: 004618a0..003e18a0
Exception stack: 003e17e4..003df8a4
Start heap available: 1603469312
Cur heap available: 1469054976
Total Memory: 1609498624
Conventional Memory
Inital Conventional Memory Size = 360880
Current Conventional Memory Size = 158704
Allocated
1024 DpmiDjgpp.cpp:59
33504 ghost.cpp:913
2048 IdeDmaServerPci.cpp:132
528 IdeDmaServerPci.cpp:132
2048 AspiAdapterDos.cpp:87
176 AspiAdapterDos.cpp:88
32 DiskDriveAccessExInt13.cpp:107
512 DiskDriveAccessExInt13.cpp:107
512 DiskDriveAccessExInt13.cpp:107
512 DiskDriveAccessExInt13.cpp:107
512 DiskDriveAccessExInt13.cpp:107
Free
16 MsdosFile.cpp:92
80 AspiServerDos.cpp:103
512 DiskDriveAccessInt13.cpp:181
1024 DiskDriveAccessExInt13.cpp:223
2048 DiskDriveAccessExInt13.cpp:223
32768 DiskDriveAccessExInt13.cpp:223
Fat details:
SRC:
FatType..........32
first_sect.......8064
ClusterSize......4096
clusters.........989056
root_next_avail..0
data_next_avail..0
dir_sector.......0
root_sector......15488
data_sector......15488
FAT_sector.......0
NTFS details:
----------------
NTFS Global Flags:
----------------
contiguousWrite=1 forceDiskClusterMapping=0
inhibitCHKDSK=1 ignoreBadLog=1 ignoreCHKDSKBit=1
enable_cache=0 xfrbuflen=32768
last_attr_type = 0
loadExact = 0
----------------
=======================================================
NTFS volume 0:
----------------
initialised..............1
read cached..............N
Selective caching........N
flags....................Volume OK
drive....................0x01
part order...............0
version..................0x0400
volsize..................78107966
blocksize................512
clusterfactor............8
clustersize..............4096
mftrecordsize............1024
indexrecordsize..........4096
indexclustperrecord......1
bootSectorCopyOffset.....78107966
pagefileSys..............4294967295
bootIni..................3325
volumeLabel..............[Local Disk]
sectorsInUse.............55393856
totalNonCopiedBytes......0
bytesToCopy..............0
bitmapClusters...........299
bitmapUsedBytes..........1221192
estimatedClusters........299
estimatedUsedBytes.......1221192
clustersizeShift.........12
blocksizeShift...........9
mftrecordsizeShift.......10
indexrecordsizeShift.....12
totalRootMftRecs.........123310
clustermap failover......N
Boot sector details
name....................[NTFS ]
blocksize...............512
clusterfactor...........8
reservedSectorsUnused...0
mediaType...............0xf8
secPerTrack.............63
numHeads................255
hiddenSectors...........63
volsize_lo..............78107966
volsize_hi..............0
mftcluster.(lo).........786433
mftcluster.(hi).........0
mftmirrorcluster.(lo)...16
mftmirrorcluster.(hi)...0
clustersPerMFTRecord....246
clustersPerIndexBuffer..1
---------------------------------------------------
Cluster Allocation Map
---------------------------------------------------
Start: 0 Length: 3880605 Next: 3880605
Gap: 5882890
Start: 9763495 Length: 0 Next: 9763495
=======================================================
=======================================================
NTFS volume 1:
----------------
initialised..............1
read cached..............N
Selective caching........N
flags....................Volume OK
drive....................0x00
part order...............0
version..................0x0400
volsize..................78156161
blocksize................512
clusterfactor............8
clustersize..............4096
mftrecordsize............1024
indexrecordsize..........4096
indexclustperrecord......1
bootSectorCopyOffset.....78156161
pagefileSys..............4294967295
bootIni..................3325
volumeLabel..............[Local Disk]
sectorsInUse.............55393856
totalNonCopiedBytes......3248017408
bytesToCopy..............0
bitmapClusters...........299
bitmapUsedBytes..........1221192
estimatedClusters........299
estimatedUsedBytes.......1221192
clustersizeShift.........12
blocksizeShift...........9
mftrecordsizeShift.......10
indexrecordsizeShift.....12
totalRootMftRecs.........123310
clustermap failover......N
Boot sector details
name....................[NTFS ]
blocksize...............512
clusterfactor...........8
reservedSectorsUnused...0
mediaType...............0xf8
secPerTrack.............63
numHeads................255
hiddenSectors...........63
volsize_lo..............78156161
volsize_hi..............0
mftcluster.(lo).........786432
mftcluster.(hi).........0
mftmirrorcluster.(lo)...16
mftmirrorcluster.(hi)...0
clustersPerMFTRecord....246
clustersPerIndexBuffer..1
---------------------------------------------------
Cluster Allocation Map
---------------------------------------------------
Start: 9769520 Length: 0 Next: 9769520
=======================================================
Disk Info :
remote.............0
drive..............0
sectors_used.......78156162
estimated_used.....49050073
pemax..............1
Version............0
# Ord Boot Id Ext First Num Last Used NTFS
0 0 80 7 No 00000063 78156162 78156225 55393856 Yes
Disk Info :
remote.............0
drive..............1
sectors_used.......78108030
estimated_used.....0
pemax..............1
Version............0
# Ord Boot Id Ext First Num Last Used NTFS
0 0 80 7 No 00000063 78107967 78108030 55393856 Yes
Drive 128
Int 13h
Total Sectors 16450560
Bytes per Sector 512
MB 8032
Cylinders 1024
Heads 255
Sectors per Track 63
Extended Int 13h (Active)
Total Sectors 78165360
Bytes per Sector 512
MB 38166
Drive 129
Int 13h
Total Sectors 16450560
Bytes per Sector 512
MB 8032
Cylinders 1024
Heads 255
Sectors per Track 63
Extended Int 13h (Active)
Total Sectors 78125000
Bytes per Sector 512
MB 38146
Drive 133
Int 13h
Total Sectors 16434495
Bytes per Sector 512
MB 8024
Cylinders 1023
Heads 255
Sectors per Track 63
Extended Int 13h (Active)
Total Sectors 976773168
Bytes per Sector 512
MB 476940
Drive 134
Int 13h
Total Sectors 7920045
Bytes per Sector 512
MB 3867
Cylinders 493
Heads 255
Sectors per Track 63
Extended Int 13h (Active)
Total Sectors 7936000
Bytes per Sector 512
MB 3875
Drive 135
Int 13h
Total Sectors 7920045
Bytes per Sector 512
MB 3867
Cylinders 493
Heads 255
Sectors per Track 63
Extended Int 13h (Active)
Total Sectors 7936000
Bytes per Sector 512
MB 3875
Remote Drives
AsyncIo : 0
Image Devices
Key A:
Path A:
Desc
Type Floppy
Key C:
Path C:
Desc [-VPSGHBOOT-]
Type Disk
Disk 0
Offset 60195555
Key D:
Path D:
Desc []
Type Disk
Disk 3
Offset 8064
Key E:
Path E:
Desc []
Type Disk
Disk 4
Offset 8064
Key @LFO1:1
Path 1:1
Desc [Local Disk]
Type NTFS
Disk 0
Offset 63
Key @LFO6:1
Path 6:1
Desc [FreeAgent Drive]
Type NTFS
Disk 5
Offset 63
Key @CD-R1
Path @CD-R1
Desc Memorex 52MAXX 3252AJ1v2
Type CD
Key @CD-R2
Path @CD-R2
Desc LG CD-ROM CRD-8521B
Type CD
*********************************
-- GHOST\GSCRIPT.TXT ----------------------------------------------------------
[CopyOperation]
AlreadyProcessedFile = YES
BeginTimeParam = Tue Jul 7 16:22:42 2009
DestFingerprintParam = 22463ace-ce12-4402-9158-524d330e9de7
EndTimeParam = Tue Jul 7 17:17:17 2009
ExecutionStateParam = ExecutionFailed
MiscParam = -ntc- -fni -ffx -fns -ntil
SourceFingerprintParam = 7d2a2062-d9f4-45bc-abfa-11eaecacff80
-- GHOST\GHWRAP.TXT -----------------------------------------------------------
-- GHOST\ARGS.TXT -------------------------------------------------------------
-igb -sgb -wizard "-clone,mode=copy,src=@GF7d2a2062-d9f4-45bc-abfa-11eaecacff80,dst=@GF22463ace-ce12-4402-9158-524d330e9de7" -ghwrap -ntc- -fni -ffx -fns -ntil
-- AUTOEXEC.BAT ---------------------------------------------------------------
@echo off
SET PATH=C:\GHOST;C:\
SET PROMPT=To return to Windows, type ghreboot and press Enter.$_$p$g
SET TZ=GHO+08:00
if "%CONFIG%" == "WINDOWS" goto WINDOWS
\GUEST.EXE
MOUSE.COM
CD \GHOST
GHWRAP.EXE
goto EOF
:WINDOWS
\GHOST\GHREBOOT.EXE
:EOF
-- CONFIG.SYS -----------------------------------------------------------------
[MENU]
menuitem=GHOST,Run Norton Ghost Dos Operation
menuitem=WINDOWS,Return to Windows without running Norton Ghost
menudefault=GHOST,3
[GHOST]
LASTDRIVE=Z
DEVICE = \USB\ASPIEHCI.SYS /int /all
[WINDOWS]
Comments
storage controller
I would recommend upgrading to a later version of Ghost. Ghost 2003 may not be adequate for taking this image. I imagine it is having an issue with the storage controller.
The error is not due to the
The error is not due to the storage controller, but rather is being caused by the filesystem structure of the data - the fault is happening in a piece of code that is processing the NTFS MFT structure for one particular file, where that file's MFT record has overflowed and occupies multiple MFT records. Although this is normally handled fine by Ghost, there is a specific rare case where it was not and that version of Ghost won't be able to proceed. This is resolved in the current business versions of Ghost (Ghost Solution Suite 2.5), although in your case this is "Norton Ghost 2003" which is the old consumer version of genuine Ghost (indeed the last version, as the consumer product currently sold as "Norton Ghost" is a subset of Backup Exec System Recovery rather than Ghost). The current consumer "Norton Ghost 14" should not have this problem either, but it's worth bearing in mind that as a completely different product to the one you have it cannot work with any existing .GHO-format image files you may have.
Nigel; Is this something that
Nigel;
Is this something that I can correct (i.e. find the file that is causing the problem and exclude it from the process or edit and divide it into segments)? I really don't want to buy a new copy of Ghost if I don't have to.
Possibly
There will be one particular file or directory which has the problematic structure to its sequence of MFT records causing this, presumably somewhere close to the MFT record number indicated in the dump, and so it's possible that something could be done with that by removing the file and recreating it or something of that nature.
However, more than that it's hard to say definitively, because we have never had a case of this reproduced in-house to see what the actual data is that is triggering the fault. As is so often the case with Ghost, due to the size of the affected images/disks we had to infer the cause and resolve the fault at a remove, purely from post-mortem information. Thus we have never had a chance to learn the wider context of the problem, and in particular learn whether there's some particular common attributes to the cases where it has occurred which would allow us to suggest a simpler workaround.
After trying to use Norton
After trying to use Norton System works to perform the fix using DISK DOCTOR (several times), I switched to CHKDSK. I set it to fix SYSTEM ERRORS only and ran it. Then I ran Ghost and it worked fine. For some reason Disk Doctor didn't work as it should have.
Thanx for all of the help!
Would you like to reply?
Login or Register to post your comment.