Endpoint Protection

 View Only

  • 1.  Unable to connect to the database (Symantec Endpoint Manager Console)

    Posted May 06, 2013 11:44 AM
      |   view attached

    When I tried connecting or logging into Symantec Endpoint Manager, I found out that I weren't able to login. A message kept popping up displaying " Unable to connect to the database." and when I click "OK". The dialog box will close and I would not be able to login. There is an attachment that shows the issue I am encountering.

     

    Thanks for Your Assistance,

     

    Martin



  • 2.  RE: Unable to connect to the database (Symantec Endpoint Manager Console)
    Best Answer

    Posted May 06, 2013 11:47 AM

    Did you restart the SEPM service? Or better yet, the machine the SEPM is running on?

    What version of SEPM is this?



  • 3.  RE: Unable to connect to the database (Symantec Endpoint Manager Console)

    Posted May 06, 2013 12:08 PM

    I didn't restart the server that the program is installed but as soon as the backups are completed. I will restart the server and let you know.



  • 4.  RE: Unable to connect to the database (Symantec Endpoint Manager Console)

    Posted May 06, 2013 12:09 PM

    Version is 2013.......



  • 5.  RE: Unable to connect to the database (Symantec Endpoint Manager Console)

    Posted May 06, 2013 05:28 PM

    The problem is resolved when I restarted the server. I was bale to login into the console and perform the needed task.

     

    Thanks, Brian81........