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UNABLE TO CONNECT EMM SERVER 77

Created: 02 Nov 2013 • Updated: 04 Nov 2013 | 2 comments
KBN's picture
This issue has been solved. See solution.

Hi!

Actually i installed LOOPBACK ADOPTER FOR OBIEE IN MY SYSTEM IT AS IP ADDRESS 192.168.4.111 SAME IP ADDRESS IS USING NETBACKUP SERVER SO I AM GETTING ERROR UNABLE TO CONNECT EMM SERVER ERROR NO 77,

PLEASE LET ME KNOW  HOW CAN I RESOLVE THIS PROBLEM. 

I am installed Netbackup 7.5 on windows 7 64bit on dell laptop

I installed loopback adopter and specified the ip address

and wireless network adopter it has no ip address it takes the ip address automatically

Below are the what u have asked outputs

please see on resolve my problem

hostname

ipconfig /all

bpclntcmd -self 
(command is in <install-path>\veritas\netbackup\bin)

nbemmcmd -listhosts -verbose
nbemmcmd -getemmserver
(command is in <install-path>\veritas\netbackup\bin\admincmd)

1>HOSTNAME

     HOSTNAME : KBN-PC

2> IPCONFIG /ALL

    -------OUTPUT-----

C:\Users\KBN>ipconfig /all

Windows IP Configuration

   Host Name . . . . . . . . . . . . : KBN-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

   DNS Suffix Search List. . . . . . : Belkin

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft Loopback Adapter

   Physical Address. . . . . . . . . : 02-00-4C-4F-4F-50

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::8c86:c11d:aca4:9931%19(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.4.111(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.4.1

   DHCPv6 IAID . . . . . . . . . . . : 335675468

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-EE-F2-36-84-4B-F5-96-41-

   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

                                       fec0:0:0:ffff::2%1

                                       fec0:0:0:ffff::3%1

   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Realtek PCIe FE Family Controller

   Physical Address. . . . . . . . . : 78-45-C4-A7-7F-2C

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

   Connection-specific DNS Suffix  . : Belkin

   Description . . . . . . . . . . . : Dell Wireless 1703 802.11b/g/n (2.4GHz)

   Physical Address. . . . . . . . . : 84-4B-F5-96-41-A1

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::8c25:6aec:96cc:4133%13(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.2.3(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Saturday, November 02, 2013 10:10:29 AM

   Lease Expires . . . . . . . . . . : Tuesday, December 09, 2149 5:58:08 PM

   Default Gateway . . . . . . . . . : 192.168.2.1

   DHCP Server . . . . . . . . . . . : 192.168.2.1

   DHCPv6 IAID . . . . . . . . . . . : 293882869

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-EE-F2-36-84-4B-F5-96-41-

   DNS Servers . . . . . . . . . . . : 192.168.2.1

   NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network

   Physical Address. . . . . . . . . : 84-4B-F5-96-41-A2

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{8DD46E7A-6CBD-45DE-B2F9-6E6C5125DA93}:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Belkin:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft 6to4 Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Reusable ISATAP Interface {854C12B6-B677-4BFC-BCB1-F811E2874C2E

   Connection-specific DNS Suffix  . : Belkin

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.2.3%26(Preferred)

   Default Gateway . . . . . . . . . :

   DNS Servers . . . . . . . . . . . : 192.168.2.1

   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{9497FC18-A379-4C19-B83D-BB1FDD4E458A}:

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.4.111%21(Preferred)

   Default Gateway . . . . . . . . . :

   DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

                                       fec0:0:0:ffff::2%1

                                       fec0:0:0:ffff::3%1

   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{F975AB0A-25B8-4051-9745-EAA7CD6B2BF3}:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

3> bpclntcmd -self 

     -------OUTPUT-----

C:\Program Files\Veritas\NetBackup\bin>bpclntcmd -self

gethostname() returned: kbn-pc

host kbn-pc: kbn-pc at 192.168.4.111

aliases:     kbn-pc     192.168.4.111

 getfqdn: No such file or directory

4>       nbemmcmd -listhosts -verbose

      ------OUTPUT-----

C:\Program Files\Veritas\NetBackup\bin\admincmd>nbemmcmd -listhosts -verbose

NBEMMCMD, Version: 7.5

5>  nbemmcmd -getemmserver

     ---output---

C:\Program Files\Veritas\NetBackup\bin\admincmd>nbemmcmd -getemmserver

NBEMMCMD, Version: 7.5

Operating Systems:

Comments 2 CommentsJump to latest comment

Yasuhisa Ishikawa's picture

You have installed NetBackup server on Windows 7 and configured loopback IF on this machine. Right?
If so, please review NetBackup 7.x Operating System Compatibility List. Windows 7 is not supported for NetBackup server.

Authorized Symantec Consultant(ASC) Data Protection in Tokyo, Japan

SOLUTION
Marianne's picture

Not sure why you started another disussion when you have this one going:

https://www-secure.symantec.com/connect/forums/unable-connect-emm-server-error77

Please post replies in one discussion..........

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
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