Endpoint Protection

Hi All,

I am trying to create a Remote Distribution Centre in LUA. The server on which the DC is to be created is having IIS7.5 and all the configuration has already been done. I am able to launch the url(http://IP Address:7070) on the Remote DC but unable to launch the same from the LUA. The LUA is installed on the forest(xxx.net) and the RDC is in the child domain.

I have followed all the procedure to create remote DC but failed to connect it from LUA. I tried to find the IIS log info from Remote DC but nothing is mentioned in the log.

 http://www.symantec.com/connect/articles/liveupdate-administrator-how-configure-remote-distribution-center. 

Can anybody please help me to fix this.

Thanks in advance. 

Regards,

Sabyasachi

...what your network location is in relation to the LUA and the remote DC?  Can you even telnet the DC on port 7070 from the LUA?

The way you describe seems to indicate there's a firewall blocking access from the LUA to the DC, can you check this out first and confirm please?

Hi,

Thanks for your reply. Firewall was enabled on the remote DC server. After disabling the same I found the entries in the log but the still the connection is failed from LUA.

Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status time-taken
2012-02-15 10:06:15 10.160.8.16 HEAD /lua/ - 7070 - 145.47.125.12 LiveUpdate+Administrator 404 0 2 1609
2012-02-15 10:06:15 10.160.8.16 HEAD /lua/ - 7070 - 145.47.125.12 LiveUpdate+Administrator 404 0 2 468
2012-02-15 10:06:25 10.160.8.16 HEAD /lua/ - 7070 - 145.47.125.12 LiveUpdate+Administrator 404 0 2 531
2012-02-15 10:06:25 10.160.8.16 HEAD /lua/ - 7070 - 145.47.125.12 LiveUpdate+Administrator 404 0 2 500
2012-02-15 10:06:54 10.160.8.16 HEAD /lua/ - 7070 - 145.47.125.12 LiveUpdate+Administrator 404 0 2 796

Regards,

Sabyasachi

Like you're trying to browse a "lua" subfolder that doesn't exist on your DC.

The forum thread and attached link to the kb article make no mention of any subfolders in the DC you create.  If you want subfolders, you'll have to create these yourself.

As far as the LUA goes, you should just need to give it the IP, Port and Creds.  As far as the clients go, they will only need the IP and Port with no subfolders (unlike the default DC auto-created on the LUA which goes http://luaaddress:7070/clu-prod).  Once the LUA and DC are connected however, you can export the the address of the remote DC to a file which the client LiveUpdate can read anyway.

Thanks a lot for your reply. I removed the root directory from configuration of DC. It started communicating.

Regards,

Sabyasachi