Unable to connect to SEPM using SEPM Console.

 Hi Laurent,

I would like you to run the ODBC source to check the Database connectivity with the SQL only account, you are using for SEPM database. Check to be sure if you are able to passed the test with SEPM SQL only account. 

Also if possible, try to connect with sa account and see if that works. Could be an issue with size limit on the database, try to increase the database size limit to get rid of this error message. Thanks 

Regards
Nitin 

I am not using SQL Serveur.
I don't nkow if you have an over sugestion for the integrated database.

Best regards,

When I try to check the ODBC Connectivity, I get the response "Connexion failed: unable to start the database server".
Do you tools to check my database up ? (PostGreSQL).

Excuse-me it is an Sybase Adaptative Server.

You cannot log on to the console because the server is not synchronized with the database.
Upgrade the server and then log on to the console.

I have already tried repair and configuration of the sem5 database several times.

Windows Server 2003 (sbs) SP2

Does anyone have a solution that does not involve deinstall of the broken installation?

Hi Christer,
You should have open a new thread on forums.:)

Did you backup your DB before upgrading to MR5?
If yes then you can uninstall the SEPM & reinstall it & then restore the DB.

Hi laurent,

I would like you add the Scm server0.log to this thread you will get the log under C:\Program files\Symantec\Symantec Endpoint Protection Manager\Tomcat\Logs.

Sorry, How to add an attach file.

 Edit your first post you will get an option for attaching file in last of it..

Restart your server and see  

Checked your log and found  that its not able to create a poolable factory

.SQLNestedException: Cannot create PoolableConnectionFactory

Most of the times its restriction on the SYSTEM account or lack of permision for that account

open services.msc

right click on symantec endpoint protection manager service. click on properties.

click on log on , YOU WILL FIND SYSTEM ACCOUNT

Configure the service to use your admin account and password, start the SEPM service, you should be able to log in , let me if this works for you.

Please check these discussions and make sure the version of java and sql services in place

https://www-secure.symantec.com/connect/forums/please-help-solve-problem#comment-2380681

click Start > Run.
type odbcad32.exe and then click OK.
On the System DSN tab
edit Symantec's DSN
On the Database tab,
Server name: <name of the server>
Database Name: sem5
then Test Connection

If you still have issues
On the Network tab,
Check TCP/IP.
In the box type: "host=ipaddressofsepm"
example : host=1.1.1.1
then click ok
Test Connection

Do IISReset and check

Can you run the Management server configration wizard from Start > All Programs > SEPM > first & then attach the SCM server0.log.