Endpoint Protection

I am unable to create a case using tech support web site because version Symantec Endpoint Protection version 11.0.7000.975 is not recognized as a valid entry and it your site is giving me an error message. What should I enter?  My problem is that I need to know if Endpoint Protection will automatically scan an inserted USB drive or how I can scan a USB drive using EndProtection.
 

No, SEP will not automatically scan a USB drive when it is inserted.

If there is a virus on it that tries to run when plugged in, auto-protect will catch it because a file is accessed or modified. But it will not automatically scan if it is plugged in and no further file action occurs.

See this KB article which explains it

Does Symantec Endpoint Protection or Symantec Antivirus Scan USB flash drives?

The File System Auto-Protect scan is the only type which would automatically scan a USB drive connected to the system. This type of scan, by default, would only run when a file is accessed or modified (scans the files when they are written, opened, moved, copied, or run).

No it wont scan automatically will be scanned when accessed from USB

Does Symantec Endpoint Protection or Symantec Antivirus Scan USB flash drives?

http://www.symantec.com/business/support/index?page=content&id=TECH102573

Hello,

Try simple 11 OR 11.0.7300.1294 and see what happens?

Secondly, In reference to the Symantec scanning USB drives automatically - 

AutoProtect will scan and protect any mounted file systems on computers running Symantec Antivirus. This does include USB flash drives. Symantec Antivirus does not currently run an automatic scan on the contents of flash drives when they are first plugged in. A manual scan on the contents of a flash drive can be initiated by right-clicking on the drive in My Computer and choosing Scan for Viruses...

Check this Article:

Does Symantec Endpoint Protection or Symantec Antivirus Scan USB flash drives?

http://www.symantec.com/docs/TECH102573

Hope that helps!!

Your web site accept my version of Endpoint Security 11.0.7000.975?  What should I use?

You can choose any higher version..

Use your version