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Unable to delete disk storage

Created: 07 Nov 2012 | 2 comments

Hello,

I try to delete a disk storage but i have the error "the device or backup exec server cannot be deleted because existing jobs or selection lists remain..."

There are no jobs linked to this device and I have no idea what i could check.

Thanks for help

Regards

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RahulG's picture

If you dont have any Job associated to the device it should allow you to delete it . There is also an open issue http://www.symantec.com/business/support/index?page=content&id=TECH183028 but its related to deduplication .

If it is found that there are NO existing jobs or templates using this device then the solution requires manual manipulation of the Backup Exec Database, please contact Symantec Technical Support in order to resolve this issue.

CraigV's picture

Hi Calou,

 

If you are sure there are no jobs linked to this you need to log a call with Symantec so that they can manually remove the entry from the BEDB. Check below:

http://www.symantec.com/business/support/index?page=content&id=TECH126877

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...