Endpoint Protection

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  • 1.  Unable to delete Replication Partner

    Posted Oct 29, 2013 04:11 PM
    • Windows Server 2008 r2
    • Embedded Database
    • SEPM V.12.1.2105

    Unable to delete Replication Partner. Stuck on Connecting Status.

    Already tried the management server list fix.Did not work!

    Replication Log 0:

    2013-10-29 12:06:37.123 THREAD 78 SEVERE: ================== Server Environment ===================
    2013-10-29 12:06:37.123 THREAD 78 SEVERE: os.name = Windows 2003
    2013-10-29 12:06:37.123 THREAD 78 SEVERE: os.version = 5.2
    2013-10-29 12:06:37.123 THREAD 78 SEVERE: os.arch = x86
    2013-10-29 12:06:37.123 THREAD 78 SEVERE: java.version = 1.7.0_09
    2013-10-29 12:06:37.139 THREAD 78 SEVERE: java.vendor = Oracle Corporation
    2013-10-29 12:06:37.139 THREAD 78 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
    2013-10-29 12:06:37.139 THREAD 78 SEVERE: java.vm.version = 23.5-b02
    2013-10-29 12:06:37.139 THREAD 78 SEVERE: java.home = D:\Program Files\Symantec\Symantec Endpoint Protection Manager\jre
    2013-10-29 12:06:37.170 THREAD 78 SEVERE: catalina.home = D:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat
    2013-10-29 12:06:37.170 THREAD 78 SEVERE: java.user = null
    2013-10-29 12:06:37.170 THREAD 78 SEVERE: user.language = en
    2013-10-29 12:06:37.170 THREAD 78 SEVERE: user.country = US
    2013-10-29 12:06:37.170 THREAD 78 SEVERE: scm.server.version = 12.1.2015.2015
    2013-10-29 12:06:37.998 THREAD 78 WARNING: ReplicationHandler>> handleRequest: Begin...
    2013-10-29 12:06:37.998 THREAD 78 WARNING: ReplicationHandler>> handleRequest: action cancelReplicate
    2013-10-29 12:06:37.998 THREAD 78 WARNING: ReplicationHandler>> handleRequest: RpcData size=0
    2013-10-29 12:06:37.998 THREAD 78 WARNING: ReplicationHandler>> cancelReplicate: Begin...
    2013-10-29 12:06:37.998 THREAD 78 WARNING: ReplicationHandler>> cancelReplicate: doing cancelReplicate... siteName=(DFW) Enterprise-WindProd Systems, is2Way=false
    2013-10-29 12:06:37.998 THREAD 78 WARNING: ReplicationManager>> cancelReplicate: Begin...
    2013-10-29 12:06:37.998 THREAD 78 WARNING: ReplicationManager>> cancelReplicate: scheduling a thread...
    2013-10-29 12:06:37.998 THREAD 78 WARNING: ReplicationCancelTask>> ReplicationCancelTask (2): local partner name=CITGSNA01VENT14.INFOSOCO.NET, id=4D046097C0A8B33D00C1A1088D48AB97; remote partner name=(DFW) Enterprise-WindProd Systems, id=(remote id is null because of no first-time replication), new thread name=ReplicationCancelTask-(DFW)_Enterprise-WindProd_Systems-1
    2013-10-29 12:06:37.998 THREAD 78 WARNING: (aa) LocalPartner>> subscribeToImmediatelyForOneTimeReplication: scheduling Replication Task - RemotePartner=(DFW) Enterprise-WindProd Systems, schedule=Schedule = [Day of Week = null; Frequency = null; Start Hour = 0; Start Minute = 0] This schedule starts in 0 days 2 hours 0 minutes and 0 seconds
    2013-10-29 12:06:37.998 THREAD 78 WARNING: (aa) LocalPartner>> subscribeToImmediatelyForOneTimeReplication: scheduled Replication Task - RemotePartner=(DFW) Enterprise-WindProd Systems, schedule=Schedule = [Day of Week = null; Frequency = null; Start Hour = 0; Start Minute = 0] This schedule starts in 0 days 2 hours 0 minutes and 0 seconds, task=[name=ReplicationCancelTask-(DFW)_Enterprise-WindProd_Systems-1 (14613334)]
    2013-10-29 12:06:37.998 THREAD 78 WARNING: ReplicationManager>> cancelReplicate: Done!
    2013-10-29 12:06:37.998 THREAD 78 WARNING: ReplicationHandler>> cancelReplicate: Done!
    2013-10-29 12:06:37.998 THREAD 78 WARNING: ReplicationHandler>> handleRequest: returning...
    2013-10-29 12:06:37.998 THREAD 78 WARNING: ReplicationHandler>> handleRequest: Done!
    2013-10-29 12:10:53.466 THREAD 82 WARNING: ReplicationHandler>> handleRequest: Begin...
    2013-10-29 12:10:53.466 THREAD 82 WARNING: ReplicationHandler>> handleRequest: action cancelReplicate
    2013-10-29 12:10:53.466 THREAD 82 WARNING: ReplicationHandler>> handleRequest: RpcData size=0
    2013-10-29 12:10:53.481 THREAD 82 WARNING: ReplicationHandler>> cancelReplicate: Begin...
    2013-10-29 12:10:53.481 THREAD 82 WARNING: ReplicationHandler>> cancelReplicate: doing cancelReplicate... siteName=(DFW) Enterprise-WindProd Systems, is2Way=false
    2013-10-29 12:10:53.481 THREAD 82 WARNING: ReplicationManager>> cancelReplicate: Begin...
    2013-10-29 12:10:53.481 THREAD 82 WARNING: ReplicationManager>> cancelReplicate: scheduling a thread...
    2013-10-29 12:10:53.481 THREAD 82 WARNING: ReplicationCancelTask>> ReplicationCancelTask (2): local partner name=CITGSNA01VENT14.INFOSOCO.NET, id=4D046097C0A8B33D00C1A1088D48AB97; remote partner name=(DFW) Enterprise-WindProd Systems, id=(remote id is null because of no first-time replication), new thread name=ReplicationCancelTask-(DFW)_Enterprise-WindProd_Systems-2
    2013-10-29 12:10:53.481 THREAD 82 WARNING: (aa) LocalPartner>> subscribeToImmediatelyForOneTimeReplication: scheduling Replication Task - RemotePartner=(DFW) Enterprise-WindProd Systems, schedule=Schedule = [Day of Week = null; Frequency = null; Start Hour = 0; Start Minute = 0] This schedule starts in 0 days 2 hours 0 minutes and 0 seconds
    2013-10-29 12:10:53.481 THREAD 82 WARNING: (aa) LocalPartner>> subscribeToImmediatelyForOneTimeReplication: scheduled Replication Task - RemotePartner=(DFW) Enterprise-WindProd Systems, schedule=Schedule = [Day of Week = null; Frequency = null; Start Hour = 0; Start Minute = 0] This schedule starts in 0 days 2 hours 0 minutes and 0 seconds, task=[name=ReplicationCancelTask-(DFW)_Enterprise-WindProd_Systems-2 (3077578)]
    2013-10-29 12:10:53.481 THREAD 82 WARNING: ReplicationManager>> cancelReplicate: Done!
    2013-10-29 12:10:53.481 THREAD 82 WARNING: ReplicationHandler>> cancelReplicate: Done!
    2013-10-29 12:10:53.481 THREAD 82 WARNING: ReplicationHandler>> handleRequest: returning...
    2013-10-29 12:10:53.481 THREAD 82 WARNING: ReplicationHandler>> handleRequest: Done!
    2013-10-29 12:24:05.351 THREAD 72 WARNING: ReplicationHandler>> handleRequest: Begin...
    2013-10-29 12:24:05.351 THREAD 72 WARNING: ReplicationHandler>> handleRequest: action cancelReplicate
    2013-10-29 12:24:05.351 THREAD 72 WARNING: ReplicationHandler>> handleRequest: RpcData size=0
    2013-10-29 12:24:05.351 THREAD 72 WARNING: ReplicationHandler>> cancelReplicate: Begin...
    2013-10-29 12:24:05.351 THREAD 72 WARNING: ReplicationHandler>> cancelReplicate: doing cancelReplicate... siteName=(DFW) Enterprise-WindProd Systems, is2Way=false
    2013-10-29 12:24:05.351 THREAD 72 WARNING: ReplicationManager>> cancelReplicate: Begin...
    2013-10-29 12:24:05.351 THREAD 72 WARNING: ReplicationManager>> cancelReplicate: scheduling a thread...
    2013-10-29 12:24:05.351 THREAD 72 WARNING: ReplicationCancelTask>> ReplicationCancelTask (2): local partner name=CITGSNA01VENT14.INFOSOCO.NET, id=4D046097C0A8B33D00C1A1088D48AB97; remote partner name=(DFW) Enterprise-WindProd Systems, id=(remote id is null because of no first-time replication), new thread name=ReplicationCancelTask-(DFW)_Enterprise-WindProd_Systems-3
    2013-10-29 12:24:05.351 THREAD 72 WARNING: (aa) LocalPartner>> subscribeToImmediatelyForOneTimeReplication: scheduling Replication Task - RemotePartner=(DFW) Enterprise-WindProd Systems, schedule=Schedule = [Day of Week = null; Frequency = null; Start Hour = 0; Start Minute = 0] This schedule starts in 0 days 2 hours 0 minutes and 0 seconds
    2013-10-29 12:24:05.351 THREAD 72 WARNING: (aa) LocalPartner>> subscribeToImmediatelyForOneTimeReplication: scheduled Replication Task - RemotePartner=(DFW) Enterprise-WindProd Systems, schedule=Schedule = [Day of Week = null; Frequency = null; Start Hour = 0; Start Minute = 0] This schedule starts in 0 days 2 hours 0 minutes and 0 seconds, task=[name=ReplicationCancelTask-(DFW)_Enterprise-WindProd_Systems-3 (31762747)]
    2013-10-29 12:24:05.351 THREAD 72 WARNING: ReplicationManager>> cancelReplicate: Done!
    2013-10-29 12:24:05.351 THREAD 72 WARNING: ReplicationHandler>> cancelReplicate: Done!
    2013-10-29 12:24:05.351 THREAD 72 WARNING: ReplicationHandler>> handleRequest: returning...
    2013-10-29 12:24:05.351 THREAD 72 WARNING: ReplicationHandler>> handleRequest: Done!
    2013-10-29 12:33:42.254 THREAD 84 WARNING: ReplicationHandler>> handleRequest: Begin...
    2013-10-29 12:33:42.254 THREAD 84 WARNING: ReplicationHandler>> handleRequest: action checkCertificate
    2013-10-29 12:33:42.254 THREAD 84 WARNING: ReplicationHandler>> handleRequest: RpcData size=0
    2013-10-29 12:33:42.269 THREAD 84 WARNING: ReplicationHandler>> checkCertificate: Begin...
    2013-10-29 12:33:43.379 THREAD 84 WARNING: ServerCustomSSLSocketFactory>> checkIfCertExistsInDB: Begin...
    2013-10-29 12:33:43.441 THREAD 84 WARNING: ServerCustomSSLSocketFactory>> checkIfCertExistsInDB: After Getting all sites info from DB...
    2013-10-29 12:33:43.582 THREAD 84 WARNING: ServerCustomSSLSocketFactory>> isCertExistsInDB: Certs are: CN=citgsna01vent14, OU=scm, O=symantec.com, L=Fremont, ST=CA, C=US
    2013-10-29 12:33:43.597 THREAD 84 WARNING: ServerCustomSSLSocketFactory>> isCertExistsInDB: Certs are: ST=CA + C=USA + OU=ESG + L=Mountain View + O=Symantec Corporation + CN=ISCPDFW01VOPM06.InfoSolCo.Com
    2013-10-29 12:33:43.597 THREAD 84 WARNING: ServerCustomSSLSocketFactory>> isCertExistsInDB: Cert is matched with DB
    2013-10-29 12:33:43.629 THREAD 84 WARNING: ServerCustomSSLSocketFactory>> isCertExistsInDB: Certs are: CN=ISCPSNA01VOPM06, OU=scm, O=symantec.com, L=Fremont, ST=CA, C=US
    2013-10-29 12:33:43.629 THREAD 84 WARNING: ServerCustomSSLSocketFactory>> isCertExistsInDB: Certs are: ST=CA + C=USA + OU=ESG + L=Mountain View + O=Symantec Corporation + CN=DELLQNC01VAVS01.InfoSolCo.Com
    2013-10-29 12:33:43.644 THREAD 84 WARNING: ServerCustomSSLSocketFactory>> isCertExistsInDB: Certs are: ST=CA + C=USA + OU=ESG + L=Mountain View + O=Symantec Corporation + CN=DELLQNC01VAVS01.InfoSolCo.Com
    2013-10-29 12:33:44.285 THREAD 84 WARNING: ReplicationHandler>> getRemoteSite: CommunicationException...
    2013-10-29 12:33:44.379 THREAD 84 WARNING: com.sygate.scm.common.communicate.CommunicationException: Replication partnership has been deleted from remote site. ErrorCode: 0x14010000
        at com.sygate.scm.server.replication.RemotePartnerCommunicator.login(RemotePartnerCommunicator.java:150)
        at com.sygate.scm.server.replication.RemotePartner.login(RemotePartner.java:108)
        at com.sygate.scm.server.consolemanager.requesthandler.ReplicationHandler.checkCertificate(ReplicationHandler.java:1330)
        at com.sygate.scm.server.consolemanager.requesthandler.ReplicationHandler.handleRequest(ReplicationHandler.java:179)
        at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:358)
        at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:96)
        at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:85)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:999)
        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:565)
        at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
        at java.lang.Thread.run(Thread.java:722)

    2013-10-29 12:33:44.379 THREAD 84 WARNING: ReplicationHandler>> handleRequest: Error-> ServerException... errorCode=-534577002
    2013-10-29 12:33:44.379 THREAD 84 WARNING: com.sygate.scm.server.util.ServerException: Failed to connect to the specified replication partner server.

    Verify that the server name and port are correct.
        at com.sygate.scm.server.consolemanager.requesthandler.ReplicationHandler.checkCertificate(ReplicationHandler.java:1377)
        at com.sygate.scm.server.consolemanager.requesthandler.ReplicationHandler.handleRequest(ReplicationHandler.java:179)
        at com.sygate.scm.server.consolemanager.RequestHandler.handleRequest(RequestHandler.java:358)
        at com.sygate.scm.server.consolemanager.RequestHandler.<init>(RequestHandler.java:96)
        at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:85)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:641)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:722)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:225)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:169)
        at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:472)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:168)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:98)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:407)
        at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:999)
        at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:565)
        at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:309)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
        at java.lang.Thread.run(Thread.java:722)

    2013-10-29 12:33:44.457 THREAD 84 WARNING: ReplicationHandler>> handleRequest: Done!
    2013-10-29 12:34:16.113 THREAD 83 WARNING: ReplicationHandler>> handleRequest: Begin...
    2013-10-29 12:34:16.113 THREAD 83 WARNING: ReplicationHandler>> handleRequest: action cancelReplicate
    2013-10-29 12:34:16.113 THREAD 83 WARNING: ReplicationHandler>> handleRequest: RpcData size=0
    2013-10-29 12:34:16.128 THREAD 83 WARNING: ReplicationHandler>> cancelReplicate: Begin...
    2013-10-29 12:34:16.128 THREAD 83 WARNING: ReplicationHandler>> cancelReplicate: doing cancelReplicate... siteName=(DFW) Enterprise-WindProd Systems, is2Way=false
    2013-10-29 12:34:16.128 THREAD 83 WARNING: ReplicationManager>> cancelReplicate: Begin...
    2013-10-29 12:34:16.128 THREAD 83 WARNING: ReplicationManager>> cancelReplicate: scheduling a thread...
    2013-10-29 12:34:16.128 THREAD 83 WARNING: ReplicationCancelTask>> ReplicationCancelTask (2): local partner name=CITGSNA01VENT14.INFOSOCO.NET, id=4D046097C0A8B33D00C1A1088D48AB97; remote partner name=(DFW) Enterprise-WindProd Systems, id=(remote id is null because of no first-time replication), new thread name=ReplicationCancelTask-(DFW)_Enterprise-WindProd_Systems-4
    2013-10-29 12:34:16.128 THREAD 83 WARNING: (aa) LocalPartner>> subscribeToImmediatelyForOneTimeReplication: scheduling Replication Task - RemotePartner=(DFW) Enterprise-WindProd Systems, schedule=Schedule = [Day of Week = null; Frequency = null; Start Hour = 0; Start Minute = 0] This schedule starts in 0 days 2 hours 0 minutes and 0 seconds
    2013-10-29 12:34:16.128 THREAD 83 WARNING: (aa) LocalPartner>> subscribeToImmediatelyForOneTimeReplication: scheduled Replication Task - RemotePartner=(DFW) Enterprise-WindProd Systems, schedule=Schedule = [Day of Week = null; Frequency = null; Start Hour = 0; Start Minute = 0] This schedule starts in 0 days 2 hours 0 minutes and 0 seconds, task=[name=ReplicationCancelTask-(DFW)_Enterprise-WindProd_Systems-4 (10019993)]
    2013-10-29 12:34:16.128 THREAD 83 WARNING: ReplicationManager>> cancelReplicate: Done!
    2013-10-29 12:34:16.128 THREAD 83 WARNING: ReplicationHandler>> cancelReplicate: Done!
    2013-10-29 12:34:16.128 THREAD 83 WARNING: ReplicationHandler>> handleRequest: returning...
    2013-10-29 12:34:16.128 THREAD 83 WARNING: ReplicationHandler>> handleRequest: Done!
     

    Replication Cancel Task:

    2013-10-29 12:06:38.030 THREAD 43 SEVERE: ================== Server Environment ===================
    2013-10-29 12:06:38.030 THREAD 43 SEVERE: os.name = Windows 2003
    2013-10-29 12:06:38.030 THREAD 43 SEVERE: os.version = 5.2
    2013-10-29 12:06:38.030 THREAD 43 SEVERE: os.arch = x86
    2013-10-29 12:06:38.030 THREAD 43 SEVERE: java.version = 1.7.0_09
    2013-10-29 12:06:38.030 THREAD 43 SEVERE: java.vendor = Oracle Corporation
    2013-10-29 12:06:38.030 THREAD 43 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
    2013-10-29 12:06:38.030 THREAD 43 SEVERE: java.vm.version = 23.5-b02
    2013-10-29 12:06:38.030 THREAD 43 SEVERE: java.home = D:\Program Files\Symantec\Symantec Endpoint Protection Manager\jre
    2013-10-29 12:06:38.030 THREAD 43 SEVERE: catalina.home = D:\Program Files\Symantec\Symantec Endpoint Protection Manager\tomcat
    2013-10-29 12:06:38.030 THREAD 43 SEVERE: java.user = null
    2013-10-29 12:06:38.030 THREAD 43 SEVERE: user.language = en
    2013-10-29 12:06:38.030 THREAD 43 SEVERE: user.country = US
    2013-10-29 12:06:38.030 THREAD 43 SEVERE: scm.server.version = 12.1.2015.2015
    2013-10-29 12:06:38.045 THREAD 43 WARNING: ReplicationCancelTask>> canDoCancelReplication: Important-> remote site id is unknown now because no replication occurs after it is added. Cannot cancel replication!
    2013-10-29 12:06:38.045 THREAD 43 WARNING: ReplicationCancelTask>> cancelReplicate: skip!

     



  • 2.  RE: Unable to delete Replication Partner

    Posted Oct 29, 2013 08:43 PM

    first cancell replication and then delete

    1. Select the Admin tab.
    2. Select Servers.
    3. In the Servers pane, expand Local Site branch.
    4. Expand the Replication Partners branch.
    5. Right-click on the replication partner.
    6. You will now see the option to Cancel Replication.


  • 3.  RE: Unable to delete Replication Partner

    Broadcom Employee
    Posted Oct 29, 2013 10:25 PM

    restart the servers and then delete the replication partner.

    Failed to connect to the specified replication partner server.



  • 4.  RE: Unable to delete Replication Partner

    Posted Oct 30, 2013 01:44 PM

    Canceling the replication doesnt work . The dialog box comes up "Replication Canceled, Check Log for details."

    Still stuck on connecting status

    Even tried to edit the replication partner, does not bring up any dialog boxes.

    Rebooted both sites. Did not fix the issue.



  • 5.  RE: Unable to delete Replication Partner

    Posted Oct 30, 2013 01:49 PM

    This is the Error I get in the cancelreplicationtask log file:

     

    2013-10-30 10:41:50.775 THREAD 47 WARNING: ReplicationCancelTask>> canDoCancelReplication: Important-> remote site id is unknown now because no replication occurs after it is added. Cannot cancel replication!
    2013-10-30 10:41:50.775 THREAD 47 WARNING: ReplicationCancelTask>> cancelReplicate: skip!
     



  • 6.  RE: Unable to delete Replication Partner

    Posted Oct 30, 2013 02:36 PM

    I think its good to open a support case in this matter.

    like this one

    https://www-secure.symantec.com/connect/forums/duplicate-server-entry-sepm-server-list-1213



  • 7.  RE: Unable to delete Replication Partner

    Posted Oct 31, 2013 03:43 AM

    Hi

    Repair and Run Management Wizard

    Regards