Hello:
I am having a very frustrating problem. When I originally installed SAV 10.x on a few machines, I scheduled a full system scan. Over a period of time, I decided to remove these scheduled scans and run scans manually, instead. However, I noticed that my CPU pinged at the scheduled scan times, as if the scans were still taking place. When I look in the Task Manager, I notice that SAV is still running these scans at the scheduled times, although, the scheduled scans are not being displayed in the SAV 10.x GUI.
In my attempt to remedy this issue, I have uninstalled and reinstalled the SAV 10.x client on these machines and the scheduled scans still run at the previously-scheduled time. Since uninstalling and reinstalling didn't work, I manually uninstalled the SAV 10.x client, following the detailed and laborious instructions given by the Symantec KB. And, while I was manually removing registry entries, I was looking for the scheduled scan values to be in the registry where Symantec indicated they would be; unfortunately, they were not being listed or displayed in the registry, either. :(
So, after uninstalling and reinstalling, via the Add/Remove applet and after manually uninstalling the SAV 10.x client via Symantec's KB instructions, I have reinstalled the SAV 10.x client onto these machines and while I never rescheduled a full system scan after these reinstallations, the client still will run these scans at the originally-scheduled times. Also, note that while the GUI has been set up to allow the user to see scans taking place and to pause and/or to stop them, when these scheduled scans do run, they are usually never displayed via the GUI; they run silently. I say usually because one time when I did log on as the Administrator, when the previously-scheduled scan started up, the task "fired up" the GUI and I was able, that time, to stop the scan, via the GUI. However, that has only happened once or twice. All other times, the only reason I know the previously-scheduled scans are running is by looking in the Task Manager and seeing the CPU ping to nearly 100% by RTVScan.exe.
These few machines are all running Windows XP Professional (SP2, along with all up-to-date patches) and none have any scheduled scans showing in the GUI, including the default Quick Scan, as I removed that, too. I would sincerely appreciate anyone's help, as this issue is really frustrating me. Thank you.